Michael Gilbert
Harmans/KFC/TacoBell
Annabella,Utah
1
Certification
2
years of professional experience
Energetic and dependable, possessing strong organizational and communication skills. Well-versed in operational procedures and team management, with solid background in conflict resolution and task delegation. Capable of driving team performance and ensuring seamless shift transitions to achieve operational efficiency and customer satisfaction.
Work History
Shift Supervisor
3 Months- Taken several courses and training programs that have strongly developed my service, communication, and management skills.
- Trained new team members on POS procedures, safety practices, and station responsibilities.
- Monitored workflow efficiency, labor costs, till reconciliation, and deposits.
- Resolved customer concerns promptly, supporting positive guest experiences and repeat business.
Crew Member
1 Year 1 Month- Operated POS system to process orders, payments, and accurate transaction changes.
- Maintained clean workstations, dining areas, and equipment throughout shifts.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Supported team coverage across prep, register, and kitchen tasks during rush periods.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Flooring install/demolition
3 Months- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Education
Diploma - Buisness
- I attended South Sevier High School and received my diploma with a 3.8 GPA.
- I took honors classes as well as concurrent enrollment with Snow College.
- GPA: 3.8 GPA
Associate of Science - Business
- I currently have 25 credits toward my Associate of Science in Business.
- I am a full-time student.
- Academic Achievement Scholarship Recipient
- 3.96 GPA
Skills
Clear communication
Inventory management
Conflict resolution
Real-time problem solving
Workplace safety
Team leadership
Typing accuracy
Health and safety compliance procedures
Clear communication skills
Conflict resolution techniques
Fast and accurate typing speed
Certification
- Shift Supervision Training Certificate. I received this certificate after completing several shift supervisor training classes.
- Microsoft Office Specialist Certificate. Certificate awarded after passing a test that demonstrates competency in Microsoft Word, PowerPoint, and Excel.
Timeline
Shift Supervisor
Harmans/KFC/TacoBell
07.2026 - CurrentRead More
Crew Member
Harmans/KFC/TacoBell
06.2025 - 07.2026Read More
Flooring install/demolition
Simpli Siding
10.2024 - 01.2025Read More
South Sevier High School
Diploma from Buisness
Read More
Snow College
Associate of Science from Business
Read More
Disclaimer
References available upon request
AWARDS
Academic Achievement Scholarship; a scholarship that I have received for maintaining a high GPA as well as good standing., Shift Supervision Training Certificate. I received this certificate after completing several shift supervisor training classes., Microsoft Office Specialist Certificate. Certificate awarded after passing a test that demonstrates competency in Microsoft Word, PowerPoint, and Excel.
Personal Information
Date of Birth: 2008-08-22