Dynamic IT leader with proven track record at the National Republican Committee, excelling in network operations and cybersecurity. Spearheaded the seamless integration of IT infrastructure for five National Republican Conventions, demonstrating exceptional project coordination and IT governance. Known for innovative solutions in IT service management and a commitment to elevating team performance through effective training and supervision.
Overview
19
19
years of professional experience
Work History
Director of Network Operations
National Republican Committee
Washington, DC
02.2006 - Current
Managed the installation, configuration, maintenance, and deployment of all servers, computers, cloud services, and telecommunications.
National Republican Conventions - 2008, 2012, 2016, 2020, 2024. Worked closely with the Committee on Arrangements, Presidential Campaigns, and RNC, ensuring all locations across the host city were seamlessly integrated, and all customer needs were addressed.
Designed, tested, and implemented logistics for deployment and support of State Party Victory Centers. This included the ability to modularize an "Office in a box" of pre-configured networking, computers, telecommunication devices, and printers. Allowing the RNC to deploy hundreds of offices and staff around the country while maintaining the State Parties individual needs.
Led transition of on-premises infrastructure to cloud-based servers and storage.
Implemented short-term workarounds and long-term solutions to technical problems.
Created policies and procedures for system access, usage, security, backup and recovery, disaster recovery plans, and other related activities.
Identified issues and resolved problems with hardware and software to improve end-user experience.
Streamlined mobile and cloud-based computing through blend of efficient and effective applications with ongoing reliability testing.
Recruited, trained and supervised IT department staff.
Developed project proposals for new initiatives that included cost estimates, timelines, resource requirements.
Researched best practices for managing IT assets such as computer equipment tracking methods.
Ensured appropriate licenses were purchased for any third-party software used within the organization.
Managed backup, user account and helpdesk systems.
Completed routine maintenance and repair.
Exceeded customer satisfaction by finding creative solutions to problems.
Managed inventory and supplies to ensure materials were available when needed.
Education
Catawba College
Salisbury, NC
Skills
IT infrastructure
IT governance
Network administration
Cybersecurity expertise
Infrastructure planning
Disaster recovery
Security planning
Infrastructure development
IT asset management
Application support
IT service management
IT budgeting
Project coordination
Timeline
Director of Network Operations
National Republican Committee
02.2006 - Current
Catawba College
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