- Avid Reader
- Outdoor Recreation Hunting/fishing
- Historical Exploration
- Study of History
- Golfing
MICHAEL Givens
Amarillo,TX
Summary
Dynamic Operations Supervisor with a strong focus on quality assurance and safety oversight. Experienced in developing training materials and conducting audits, contributing to improved operational performance and reduced employee turnover.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
City Of Amarillo
Amarillo, TX
01.2021 - Current
- Trained and mentored staff on operational procedures and best practices.
- Coordinated scheduling and resource allocation for optimal operational performance.
- Developed training materials to educate new employees on operational protocols.
- Conducted regular audits to ensure adherence to policies and identify areas for improvement.
- Collaborated with cross-functional teams to align operational goals with strategic initiatives.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
- Oversaw daily operations to ensure adherence to quality standards and safety protocols.
Wastewater Treatment Plant Operator
City Of Amarillo
Amarillo, TX
05.2016 - 01.2021
- Operated and monitored wastewater treatment processes to ensure compliance with regulatory standards.
- Conducted routine inspections of equipment and systems, identifying maintenance needs for optimal performance.
- Collaborated with team members to troubleshoot operational issues, enhancing system reliability and efficiency.
- Prepared detailed reports on water quality metrics, supporting environmental compliance initiatives.
- Activated pumps, valves and processing equipment to move water through treatment processes and added chemicals.
- Calibrated pH, DO and chlorine meters to support proper working order for daily inspections.
- Maintained regulatory compliance with state and federal environmental guidelines through diligent monitoring and reporting of plant operations.
- Ensured proper handling of biosolids produced from treatment processes, coordinating with disposal facilities for appropriate transportation and disposal methods.
Education
Associate of Science - Criminal Justice
Austin Peay State University
Clarksville, TN05-1988
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Safety oversight
- Quality assurance
- Delegation
- Operational planning
Accomplishments
Achieved the “A” Wastewater Operator Certification through the Texas Commission on Environmental Quality (TCEQ), along with certifications and specialized training in:
Advanced Wastewater Treatment
Activated Sludge Operations
Wastewater Treatment Operations
Wastewater Collection Systems
Chlorine Systems
Pumps and Motors
Utility Management
Utility Safety
OSHA 30-Hour Safety Course
HAZWOPER 8-Hour Refresher Training
Interests
Timeline
Operations Supervisor
City Of Amarillo
01.2021 - Current
Wastewater Treatment Plant Operator
City Of Amarillo
05.2016 - 01.2021
Associate of Science - Criminal Justice
Austin Peay State University