MICHAEL GLENN
Land O' Lakes
Summary
Operations & Business Management Leader with 20+ years of experience improving workflows, strengthening financial controls, and driving profitability across retail, service, and automotive sectors. Proven ability to restructure processes, streamline operations, and lead teams through growth and organizational change. Skilled in budgeting, vendor negotiations, inventory oversight, fleet management, and cross-functional leadership. Known for building operational infrastructure, reducing costs, and executing high-impact marketing strategies.
Overview
12
12
years of professional experience
Work History
Consultant, GIG Work, and Caregiver
Self-Employed
Land O’ Lakes, FL
01.2023 - Current
- Provided full-time support for an immediate family member undergoing multiple surgeries and cancer treatment.
- Coordinated medical schedules, managed care logistics, and maintained household operations.
- Organized all hospice coordination then completed and submitted all Legal Paperwork to finalize Probate.
- Consultation, measuring and installation of Window treatments for Designers and small firms.
F&I Manager / Operations Support
Carlynn Affordable Cars
Fruitland Park, FL
09.2018 - 02.2023
- Built the F&I and Buy Here Pay Here departments from inception.
- Conducted financial and credit analysis to determine loan feasibility.
- Managed all DMV title and registration documentation.
- Increased monthly unit sales by 200% through creative financing programs and customer engagement.
- Created and managed digital marketing, PPC ads, social media content, and videos.
- Ensured contract accuracy and resolved documentation discrepancies.
General Manager of Operations
Blinds Plus Shutters & Shades Inc.
The Villages, FL
01.2016 - 01.2023
- Directed daily operations, financial and sales management, marketing, and compliance for a multi-location business.
- Redesigned internal procedures, improving service quality and reducing operational costs more than 60K pre year.
- Oversaw budgeting, accounting, payroll, vendor relations and financial reporting.
- Optimized sales processes and reduced overhead, contributing to 100% sales growth (2016–2020).
- Managed routing, scheduling, and workflow planning to improve efficiency.
- Produced all digital and print marketing, generating 250+ verified leads per month.
Regional Sales Manager
Skandia Window Fashions
Tampa, FL
03.2014 - 01.2016
- Led regional operations and sales initiatives to support corporate goals.
- Collaborated with senior leadership to assess performance and develop new strategies.
- Strengthened key account relationships and executed promotional initiatives.
- Penetrated new markets through competitive analysis and customer insights.
- Increased Southern Florida revenue by 12%.
- Trained every new Regional Manager for other locations in the state of Floridia.
Education
Master of Science - Business Administration
Georgia Southwestern State University
Americus, GA06-1998
Bachelor of Science - Business Management
Methodist University
Fayetteville, NC12-1996
Skills
- Microsoft Office
- Salesforce
- CRM Platforms
- Accounting Software
- WMS Systems
- Digital Marketing Tools
- Social Media Management
- Inventory Control
- Budgeting
- Financial Analysis
- Project Management
- Staff Scheduling
- Customer and Vendor Relationship Management
- Contract Management
- Loan Origination
- Reporting & Documentation
Timeline
Consultant, GIG Work, and Caregiver
Self-Employed
01.2023 - Current
F&I Manager / Operations Support
Carlynn Affordable Cars
09.2018 - 02.2023
General Manager of Operations
Blinds Plus Shutters & Shades Inc.
01.2016 - 01.2023
Regional Sales Manager
Skandia Window Fashions
03.2014 - 01.2016
Master of Science - Business Administration
Georgia Southwestern State University
Bachelor of Science - Business Management
Methodist University
CORE COMPETENCIES
- 2000 Plus B2C and B2B Engagements
- Operations Management
- Business Process Improvement
- F&I Management
- Budgeting & Forecasting
- Financial Oversight
- Workflow Optimization
- Vendor Negotiation
- Inventory & Fleet Management
- Compliance
- Customer Experience
- Digital & Print Marketing
- KPI Tracking
- Project Management
- CRM/ERP (Salesforce, WMS, QuickBooks)