Michael Glorioso
Brooklyn,NY
Summary
Dynamic professional with a love and background in hair, bridal fashion and beauty. I understand brides and the importance of how they feel, especially when it comes to their 'Big Day'. I aim to excel in client satisfation and fostering client loyalty. Skilled in customer service and verbal communication, I leverage attention to detail and relationship-building to enhance customer experiences.
Overview
12
12
years of professional experience
Work History
Salon Owner/Operator
Self-employed
01.2013 - Current
- Own and operate a full service hair salon in the Flatiron District of Manhattan between 5th Ave and Broadway. It is a private 4th floor boutique catering to a loyal and discerning clientele.
- Manage a team of commission stylists and chair renters.
- Oversee daily business operations including SOPs, budget and finance, marketing, staff training, IT, facilities maintenance, product knowledge/education training and client relations.
- Photo Shoot clients include: V Magazine, Fader, Unfold, Vesper, Féroce and Florum Magazine. For over 7 years, we have been the leader in numerous fashion shows during the iconic New York Fashion Week. I have also worked with off Broadway shows such as "Gloria: A Life", servicing as Christine Lahti's personal stylist and worked on commercial campaigns such as Converse
- Work as an independent salon management consultant for new salon spaces and concepts in the greater NYC area. Areas of expertise include: salon business plan development, client experience assessment, menu design/creation, PR/Social Media, marketing and SOPs .
PR/GLORIOSO BEAUTY PROMOTION COMPANY
Self-employeed
11.2016 - 10.2021
- Assembled a team of PR specialists to advertise salon services and increase salon revenue.
- Promoted products for Living Proof, Pai Shau and Carter online through video shoots and product tutorials.
- Managed the relationship between the media and business.
Education
Associate of Arts - Fashion Marketing
Kingsborough Community College
Brooklyn, NY01-2009
License in Cosmetology in State of New York - Cosmetology
Mckee High School
06-2006
High School Diploma -
Tottenville High School
Staten Island, NY05-2006
Skills
- Sales and Promotions
- Meeting Sales Goals
- Customer Service
- Work well in high stress situations
- Attention to Detail
- Building Customer Relationships and Loyalty
- Exceeding Customer Expectations
- Relationship Building
- Time Management
- Verbal and Written Communication
- Bridal Hair and Makeup
- Work well with others
Timeline
PR/GLORIOSO BEAUTY PROMOTION COMPANY
Self-employeed
11.2016 - 10.2021
Salon Owner/Operator
Self-employed
01.2013 - Current
Associate of Arts - Fashion Marketing
Kingsborough Community College
License in Cosmetology in State of New York - Cosmetology
Mckee High School
High School Diploma -
Tottenville High School
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