Michael Gonzales
Houston,TX
Summary
Dynamic Service Technician with a proven track record at Technical Coating Services, excelling in diagnostics and problem resolution. Skilled in installation and repair, I enhance customer satisfaction through clear communication and meticulous documentation. Recognized for optimizing equipment performance and maintaining safety standards, I bring a detail-oriented approach to every challenge.
Proven ability to identify and resolve mechanical problems efficiently, ensuring minimal downtime. Known for collaborative teamwork and adaptability, consistently delivering high-quality results in dynamic settings.
Overview
8
8
years of professional experience
Work History
Service Technician
Technical Coating Services
04.2023 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Inspected products, components, and materials for defects and compliance with tolerance standards.
- Documented findings and generated reports with data and recommendations.
Pump Mechanic
JT Thorpe
08.2022 - 04.2023
- Reduced downtime with prompt troubleshooting and resolution of pump-related issues, keeping operations running smoothly.
- Calibrated pumping equipment for optimal performance, enhancing overall efficiency and productivity.
Pump Operator/ Truck Driver
F & L Coatings
02.2020 - 08.2022
- Optimized pump performance through regular inspection, cleaning, and lubrication of equipment components.
- Troubleshot and repaired day-to-day operational issues to keep productivity levels high and prevent safety hazards.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Recorded operating data such as products and quantities pumped, stocks used and operating times.
Pump Operator, Forklift Operator, Foreman
Apache Industrial Services
09.2017 - 02.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Documented findings and generated reports with data and recommendations.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Participated in regular safety training sessions to stay current with industry best practices and reinforce company-wide commitment to safety excellence.
Education
High School Diploma -
North Shore Senior High
Houston, TXSkills
- Installation and repair
- Attention to detail
- Diagnostics skill
- Troubleshooting skills
- Problem and issue resolution
- Documentation and reporting
- Service reports
- Scheduling and coordination
- Work documentation
- Hand tools
- Mechanical tools
- Hospitality and accommodation
Timeline
Service Technician
Technical Coating Services
04.2023 - Current
Pump Mechanic
JT Thorpe
08.2022 - 04.2023
Pump Operator/ Truck Driver
F & L Coatings
02.2020 - 08.2022
Pump Operator, Forklift Operator, Foreman
Apache Industrial Services
09.2017 - 02.2020
High School Diploma -
North Shore Senior High
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