Overview
Work History
Education
Skills
Timeline
Generic

Michael Graham

Cheyenne,WY

Overview

9
9
years of professional experience

Work History

Order Filler

Walmart
03.2015 - Current
  • Prepared orders by processing requests, pulled materials from warehouse, and prepared shipments.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Supervised and trained new staff.

Systems Operator

Walmart
- Current
  • Collaborated with team to develop and communicate ideas and ways to improve system delivery.
  • Troubleshot system stoppages and determined best course of action to maintain system up-time.
  • Liaised with groups to assist in escalations and incident response, triage and resolution.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Worked with Office programs to create and maintain macro to support and increase production and management of documents.

Warehouse Floor Manager/QA Manager Backup

Walmart
03.2015 - Current
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Implemented policy and procedure updates to improve workflow and productivity.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Oversaw warehouse staff and maintained production standards. Administering training and support to achieve goals.
  • Conducted research to address shipping errors and packaging mistakes.
  • Monitored hours and made adjustments to staffing needs based of volume and metric needs.

Quality Assurance / Systems Flex

Walmart
03.2015 - Current
  • Audited internal activities and conducted thorough inspections (SCR).
  • Documented and escalated deviations to supervisors and recommended resolutions.
  • Delivered training on quality assurance procedures and production operations.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked on flexible schedule to accommodate building needs

Education

High School Diploma -

Cheyenne Central High School
Cheyenne, WY
05.2012

Skills

  • Proficient in Microsoft programs
  • Interdepartmental Communication
  • Mentoring and Training
  • Staff Management
  • Customer service

Timeline

Order Filler

Walmart
03.2015 - Current

Warehouse Floor Manager/QA Manager Backup

Walmart
03.2015 - Current

Quality Assurance / Systems Flex

Walmart
03.2015 - Current

Systems Operator

Walmart
- Current

High School Diploma -

Cheyenne Central High School

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Michael Graham