Michael Gray
Arvada,CO
Summary
Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty.
Extensive real estate knowledge and success in client education. Adept at mathematical accuracy and following financial regulations.
Overview
17
17
years of professional experience
Work History
Property Manager
M Gray Enterprises
01.2020 - Current
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Developed and implemented marketing strategies to increase occupancy rates.
- Kept properties in compliance with local, state and federal regulations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Residential Mortgage Loan Officer
Colorado Lending Group
04.2007 - Current
- Great understanding of all loan products including conventional, FHA, VA, jumbos, home equity lines of credit, and reverse mortgages
- Averaged closing 102 deals/year for 15 years.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings. Achieved fastest to close awards for multiple years
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Worked with underwriters to fix application problems and resolve issues.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Education
Bachelor of Arts - Business Administration With Emphasis in Marketing
University of Northern Iowa
Cedar Falls, IA05.2000
Skills
- Staff Management
- Loan Processing
- Business Administration
- Mail Chimp/ Marketing
- AirBNB and VRBO Premier Hosts
Hobbies
Snowboard, hike, bike, play guitar, swim with family
Timeline
Property Manager
M Gray Enterprises
01.2020 - Current
Residential Mortgage Loan Officer
Colorado Lending Group
04.2007 - Current
Bachelor of Arts - Business Administration With Emphasis in Marketing
University of Northern Iowa
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