Michael Gregory
Thornton,CO
Overview
6
6
years of professional experience
Work History
Detailer
Caliber Collision
Denver, CO
01.2024 - Current
- Vacuumed interiors of vehicles to remove dirt and debris.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Maintained a clean and organized workspace, promoting a safe working environment for all team members.
- Maintained clean, tidy and safe work environment.
- Provided exceptional customer service and addressed customer inquiries.
Detailer
Manheim Auto Auction
Aurora, CO
02.2023 - 12.2023
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Shined vehicle windows and windshields to remove water spots.
Online Order Fulfillment
Walmart
Aurora, CO
10.2022 - 11.2022
- Supported online order fulfillment by processing orders accurately and promptly shipping items out to customers'' homes or nearby stores for pick-up services.
- Ensured timely, accurate order fulfillment by closely monitoring stock levels and replenishing as necessary.
- Exceeded expectations in customer service through prompt and accurate order fulfillment while maintaining a friendly demeanor, earning repeat business from satisfied patrons.
- Ensured timely fulfillment of online orders by swiftly gathering items for pickup or shipment according to designated timeframes.
Reconditioning Associate
CarMax
Parker, CO
02.2022 - 09.2022
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Participated in regular team meetings, contributing insights and suggestions for process improvements that led to higher overall efficiency and productivity.
- Performed minor mechanical repairs as needed, assisting in the overall reconditioning process of pre-owned vehicles.
- Assisted in training new employees on proper techniques and procedures, ensuring a smooth transition into the role of Reconditioning Associate.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Operated various automotive tools and equipment safely, ensuring the effective completion of required tasks.
Service Associate
Home Depot
Aurora, CO
02.2019 - 12.2019
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Enhanced customer satisfaction by providing timely and efficient assistance in various service tasks.
- Developed strong relationships with clients through consistent communication and excellent service delivery.
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
Education
High School Diploma -
Endeavor Academy
Parker, CO12.2021
Skills
- Customer service
- Safety procedures
- Automotive detailing
- Interior detailing
- Work area organization
- Hand tools
- Precision workmanship
Timeline
Detailer
Caliber Collision
01.2024 - Current
Detailer
Manheim Auto Auction
02.2023 - 12.2023
Online Order Fulfillment
Walmart
10.2022 - 11.2022
Reconditioning Associate
CarMax
02.2022 - 09.2022
Service Associate
Home Depot
02.2019 - 12.2019
High School Diploma -
Endeavor Academy