Michael Greiser
North East,MD
Summary
Professional with strong background in operations and focus on maximizing efficiency and effectiveness. Known for driving team collaboration and adapting to changing needs. Expertise includes process optimization, strategic planning, and performance improvement. Dependable and results-driven with keen ability to motivate and support teams to achieve operational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Asset Protection Operations Coach
Walmart
10.2018 - Current
- Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
- Collaborated with store management to develop and enforce policies for maintaining a safe and secure environment for employees and customers.
- Established clear performance metrics for asset protection personnel, fostering an environment of accountability and continuous improvement among team members.
- Evaluated existing security infrastructure, recommending upgrades or enhancements as necessary to maintain a robust defense against potential threats.
Asset Protection Associate
Walmart
07.2015 - 10.2018
- Patrolled store departments to check for suspicious activities.
- Controlled reduction of loss inventory by protecting company assets.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
Auto Care Center Associate
Walmart
02.2015 - 07.2015
- Increased repeat business through exceptional customer service and follow-up communications.
- Ensured compliance with all safety regulations, maintaining a safe work environment for both employees and customers.
- Achieved customer retention goals by quickly resolving complaints or inquiries regarding vehicle repairs or maintenance.
Education
High School Diploma -
North East High School
North East, MD06-2014
Skills
- Operational excellence
- Logistics management
- Workforce planning
- Operations management
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Critical thinking
- Self motivation
Certification
Wicklander-Zulawski
Timeline
Asset Protection Operations Coach
Walmart
10.2018 - Current
Asset Protection Associate
Walmart
07.2015 - 10.2018
Auto Care Center Associate
Walmart
02.2015 - 07.2015
High School Diploma -
North East High School
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