Reliable and passionate bi-racial student studying Creative Writing and Fashion History seeking an opportunity to expand skills and gain valuable real-world experience while providing exceptional service to others
Overview
3
3
years of professional experience
Work History
Host
Nordstrom- Wolf Restaurant
New York, NY
04.2021 - Current
Assisted managers with quickly resolving service- and food-related issues.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Guest Service Advocate
Target
Decatur, IL
05.2020 - 01.2021
Helped guests complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Promoted guest loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Improved operational efficiencies while managing guest requests, store inventory, transactions, new purchase orders and pricing needs.
Operations Intern
Douglas Elliman
New York City, New York
08.2019 - 12.2019
Assisted in writing board packages and correspondences when directed
Worked closely with the Director of Operations for the Tom & Mickey team, based in New York City
Volunteer
New Sanctuary Coalition Of New York City
New York City, NY
11.2018 - 12.2019
Worked directly with immigrants rights advocates and lawyers
Utilized proficiency of Spanish to facilitate conversations and meet interests/ needs of those undocumented immigrants
Education
No Degree -
University Of Salamanca
Salamanca, Spain
Bachelor of Arts - Art History
Miami University
Oxford
Bachelor Of Arts - English- Creative Writing
Fordham University
The Bronx, NY
05.2022
Skills
Proficient in Word, Excel, Outlook, and Powerpoint
Journalism
Social Media Platform and Engagement
Writing, Editing
Accomplishments
Awarded Eagle Scout Rank in Boy Scouts of America, Troop 104, 2017
Fordham University— Dean's List, 2018-2019
Miami University— Dean's List, Spring Semester, 2020