Michael Griffiths
Nashville,TN
Summary
Motivated sales professional with seasoned abilities in prospecting, cold-calling, and qualifying leads and opportunities. Experienced in working in team dynamics and ensuring that the team grows, executes, and wins while creating a fun environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensed Insurance Account Manager
State Farm
Nashville, TN
12.2022 - Current
- Conducted outbound prospecting and lead generation to identify potential new clients.
- Resolved customer complaints in a timely manner to ensure satisfaction.
- Developed creative strategies for upselling and cross-selling products and services.
- Provided accurate information regarding product features, pricing and availability.
- Built strong relationships with customers through excellent service delivery.
Business Development Manager
RTS Financial
Nashville, TN
04.2022 - 10.2022
- Prospected potential customers by cold calling businesses and individuals to introduce products and services.
- Updated customer information in CRM systems as required by management.
- Performed regular follow-ups with clients after completion of purchases in order to ensure satisfaction with their purchase experience.
- Responded quickly to customer inquiries regarding product availability and pricing information.
Business Development Manager
THRIVE
Atlanta, GA
04.2021 - 01.2022
- Contacted potential customers via telephone and email.
- Communicated with other corporate departments to develop effective business strategies.
- Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
Team Lead/Account Executive
JumpCrew
Nashville, TN
06.2019 - 02.2021
- Current acting Team Lead on multiple accounts. My duties include training and motivating associates while executing target initiatives for the company.
Cloud Implementation Account Executive
Service Source
Nashville, TN
03.2018 - 06.2019
- Full Cycle Sales role selling cloud technology to the SMB market.
Sales Development Specialist
Comdata
Nashville, TN
06.2017 - 03.2018
- Responsible for business development for Comdata’s Mastercard products and other B2B payment technologies including virtual credit card (ePayables), purchasing, T&E and payroll card programs. Comdata is the largest fuel card issuer and second largest commercial Mastercard provider in North America. As part of one of the largest B2B payment companies in the world, we partner with more than 500,000 client accounts to manage 1.9 billion transactions each year.
Education
Associate of Arts - General Studies
Piedmont International University
05.2013
Skills
- Team supervision
- Training
- Experience in leadership
- Customer service
- Conflict Resolution
- Sales
- Prospecting
- Cold Calling
- Project management
- Strategic Opportunity Identification
- Building Client Trust
Certification
- TN State Certification for Active Life Insurance License (Exp. 07/31/2025).
Timeline
Licensed Insurance Account Manager
State Farm
12.2022 - Current
Business Development Manager
RTS Financial
04.2022 - 10.2022
Business Development Manager
THRIVE
04.2021 - 01.2022
Team Lead/Account Executive
JumpCrew
06.2019 - 02.2021
Cloud Implementation Account Executive
Service Source
03.2018 - 06.2019
Sales Development Specialist
Comdata
06.2017 - 03.2018
Associate of Arts - General Studies
Piedmont International University
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