Michael Guerra
Austin
Summary
Strong problem-solving aptitude and teamwork skills fostered successful collaborations and improved operational efficiency.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Property Tax Specialist
Comptroller of Texas
11.2022 - Current
- Assisted with Type policy manual creation and appraisal criteria development to improve property tax reference and resource materials.
- Enhanced client satisfaction by providing clear communication and regular updates on the status of their property tax matters.
- Worked closely with internal accounting teams to reconcile discrepancies between assessed values, billed taxes, and client records.
- Reduced property tax liabilities by conducting thorough research and analysis of market trends, property values, and assessment practices.
- Maximized tax savings for clients through diligent review of property assessment records and timely filing of appeals.
- Maintained detailed records of all client correspondence, filings, and settlements to ensure a comprehensive understanding of each case''s history.
Business Owner
Austin’s Finest Barbershop
01.2007 - 08.2022
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
- Led company through successful rebranding initiative, refreshing image and attracting broader customer base.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Reagan High School
Austin Texas Skills
- Legal research
- Audit support
- Data management
- Teamwork
- Customer service
- Problem-solving
- Problem-solving aptitude
- Professional demeanor
- Networking skills
Certification
Maintenance Awareness CPT 4.0 Certificate
Manufacturing Processes & Production CPT 4.0 Certificate Safety CPT 4.0 certificate
OSHA certificate
Timeline
Property Tax Specialist
Comptroller of Texas
11.2022 - Current
Business Owner
Austin’s Finest Barbershop
01.2007 - 08.2022
Reagan High School
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