Summary
Overview
Work History
Education
Skills
Military Service
Timeline
Generic

Michael Hall

Lebanon,Virginia

Summary

At PepsiCo, excelled as a Bulk Customer Representative, spearheading a new product line launch that significantly boosted sales. Renowned for leveraging empathy and sales closing skills to enhance customer satisfaction and revenue. Demonstrated exceptional problem-solving and teamwork, ensuring success and operational excellence. Organized BCR with 5 years of experience. Dedicated to fantastic customer service and maintaining relationships with customers. Skilled at upselling products to increase overall sales.

Overview

5
5
years of professional experience

Work History

Bulk Customer Representative

PepsiCo
01.2020 - Current
  • Improved customer satisfaction by efficiently addressing and resolving bulk order inquiries and concerns.
  • Played an instrumental role in the successful launch of a new product line targeted specifically at bulk customers, contributing to substantial sales growth.
  • Increased revenue generation by actively upselling relevant products or services during interactions with existing clients.
  • Identified customer needs and helped customers use specific features, understand products and maximize success with products and services.

Education

High School Diploma -

Honaker High School
Honaker, VA
06.2004

Skills

  • Empathy and patience
  • Territory Management
  • Sales closing
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Organizational Skills
  • Team Collaboration
  • Decision-Making

Military Service

United States Navy 2008-2016

Timeline

Bulk Customer Representative

PepsiCo
01.2020 - Current

High School Diploma -

Honaker High School

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Michael Hall