Daniel Avilla
Lakeville,MA
Summary
Professional representative skilled in managing bulk customer relationships. Proven ability to drive results through strong communication, problem-solving, and negotiation skills. Collaborative team player who adapts to changing needs, ensuring seamless operations and customer satisfaction. Equipped with keen understanding of customer service, sales strategies, and conflict resolution.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm..
Overview
23
23
years of professional experience
Work History
Bulk Customer Representative
Pepsi Beverages Co
05.2003 - Current
- Managed bulk customer accounts, ensuring timely order fulfillment and exceptional service.
- Collaborated with sales teams to identify and address customer needs effectively.
- Streamlined order processing procedures, enhancing accuracy and reducing turnaround times.
- Trained new representatives on systems and best practices for customer engagement.
- Developed relationships with key clients, fostering long-term loyalty and satisfaction.
- Oversaw inventory management for bulk orders, ensuring optimal stock levels at all times.
- Developed strong relationships with key clients, fostering trust and loyalty for long-term business partnerships.
- Assisted customers over telephone or in-person to provide customer support.
Education
High School Diploma -
BMC Durfee High
Fall River, MASkills
- Empathy and patience
- Teamwork and collaboration
- Effective communication
- Adaptability and flexibility
- Decision-making
- Planning and coordination
- Reliability
- Understand Company's Goals and Targets
- Proficient in Microsoft Applications
- Impactful client relationships
- Fluent in Savy
- Help develop new hires
Timeline
Bulk Customer Representative
Pepsi Beverages Co
05.2003 - Current
High School Diploma -
BMC Durfee High