Michael Harris

• Helped customers complete purchases, locate items, and join reward programs.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Restocked and organized merchandise in front lanes.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Addressed customer needs and made product recommendations to increase sales.
• Answered questions about store policies and addressed customer concerns.
• Upsold additional products and services to customers, increasing revenue.

I was responsible for getting the kids on and off the rides safely. Buckling their seat belts in and making sure all gates were closed. I was also responsible fro cleaning the ride at the end of the night and making sure the rides in the sections were closed fully.

• Cleaned rides and attractions to reduce spread of germs and bacteria.
• Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
• Engaged safety devices and monitored attraction during operation to reduce safety risks.
• Operated rides and attractions according to written guidelines to reduce injuries.
• Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
• Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.