Proactive Sales Associate and Team Lead with expertise in building customer relationships and resolving issues diplomatically. Skilled in strategic problem-solving and sales management, with a proven track record of training and coaching team members. Brings strong communication skills and a commitment to achieving long-term business goals.
* Built relationships with customers to encourage repeat business.
* Developed strong written and verbal communication skills.
* Resolved customer complaints with diplomatic and courteous communication.
* Sourced and corrected advanced strategic and tactical problems impacting business and sales management.
* Came up with detailed plans to enhance sales management and prioritize long-term business goals.
* Worked flexible schedule and extra shifts to meet business needs.
* Trained new team members by relaying information on company procedures and safety requirements.
* Coached team members in techniques necessary to complete job tasks.
* Properly handled, transported, and disposed of recycled materials.
* Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
* Customer Service
* Teamwork and Collaboration
* Time Management
* Problem-solving skills
* Awarded “Employee of the Month” twice in 2023.
Photography and graphic design