Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Additional Information
Affiliations
Timeline
Generic

Michael Harris

998 Lakeport Way,CA

Summary

Proactive Sales Associate and Team Lead with expertise in building customer relationships and resolving issues diplomatically. Skilled in strategic problem-solving and sales management, with a proven track record of training and coaching team members. Brings strong communication skills and a commitment to achieving long-term business goals.

Overview

6
6
years of professional experience

Work History

Sales Associate

FedEx
11.2023 - 09.2024

* Built relationships with customers to encourage repeat business.

* Developed strong written and verbal communication skills.

* Resolved customer complaints with diplomatic and courteous communication.

* Sourced and corrected advanced strategic and tactical problems impacting business and sales management.

* Came up with detailed plans to enhance sales management and prioritize long-term business goals.

* Worked flexible schedule and extra shifts to meet business needs.

Team Lead

Taco Bell
12.2021 - 11.2023

* Trained new team members by relaying information on company procedures and safety requirements.

* Coached team members in techniques necessary to complete job tasks.

Maintenance Worker

Hilton Inn
05.2018 - 08.2018

* Properly handled, transported, and disposed of recycled materials.

* Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.

Education

Bachelor of Arts - Psychology

Sacramento State
Sacramento, CA
12.2021

Skills

    * Customer Service

    * Teamwork and Collaboration

    * Time Management

    * Problem-solving skills

Languages

English
Native or Bilingual

Accomplishments

* Awarded “Employee of the Month” twice in 2023.

Additional Information

Photography and graphic design

Affiliations

  • Sacramento Voices For Inclusion

Timeline

Sales Associate

FedEx
11.2023 - 09.2024

Team Lead

Taco Bell
12.2021 - 11.2023

Maintenance Worker

Hilton Inn
05.2018 - 08.2018

Bachelor of Arts - Psychology

Sacramento State
Michael Harris