Michael Harris
Marietta ,GA
Summary
Dynamic and reliable professional with a strong background in customer service and food preparation at Kroger. Proven ability to enhance customer satisfaction and streamline operations, while training new employees effectively. Skilled in organization and time management, ensuring efficient order fulfillment and maintaining high standards of quality.
Overview
4
4
years of professional experience
Work History
Deli Employee
Kroger
01.2023 - 05.2025
- Enhanced customer satisfaction by providing exceptional service and timely order fulfillment.
- Streamlined deli operations for increased efficiency through proper food preparation and storage techniques.
- Provided exceptional training to new employees for a smooth onboarding experience within the deli department.
- Strengthened relationships with vendors, negotiating prices for better cost control and improved profit margins.
- Maintained proper equipment functionality through regular cleaning, maintenance checks, and prompt repairs when needed.
- Collaborated with team members to achieve daily goals, fostering a positive workplace atmosphere.
- Minimized wait times for customers by efficiently processing transactions using point-of-sale systems.
- Greeted customers at counter to fulfill requests and answer questions.
Line Cook
Peace Love Pizza
01.2022 - 12.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Moved furniture and boxes using utility dolly and truck ramp.
Warehouse Worker
Atlanta Bonded Warehouse
05.2021 - 08.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Moved furniture and boxes using utility dolly and truck ramp.
Education
High School Diploma -
Harrison High School
Kennesaw, GA05.2023
Skills
- Excellent customer service
- Strong communication skills
- Reliability and punctuality
- Organization and prioritization
- Flexible schedule availability
- Cross-training experience
- Customer service
Timeline
Deli Employee
Kroger
01.2023 - 05.2025
Line Cook
Peace Love Pizza
01.2022 - 12.2022
Warehouse Worker
Atlanta Bonded Warehouse
05.2021 - 08.2021
High School Diploma -
Harrison High School