Michael Hefferan
City Of Saint Peters,MO
Summary
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Through experience with college athletics, I am very time orientated with being early to my designated time of the job.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
A&A Security Group
02.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Security Officer
Securitas Security Services USA
08.2017 - 05.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Warehouse Worker
Frito Lay
08.2016 - 08.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Education
Bachelor of Science - Criminal Justice
Washburn University of Topeka
Topeka, KS05.2017
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Detail Oriented
- Relationship building and management
- Conflict de-escalation
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Clear Communication
- Attention to Detail
- Material Handling
- Shipping and receiving
- Safety Training
- Coaching
- Problem-solving abilities
- Critical Thinking
- Excel spreadsheets
Certification
- Licensed Security Officer with St. Charles County
- CPR Certified
Timeline
Security Officer
A&A Security Group
02.2022 - Current
Security Officer
Securitas Security Services USA
08.2017 - 05.2021
Warehouse Worker
Frito Lay
08.2016 - 08.2017
Bachelor of Science - Criminal Justice
Washburn University of Topeka
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