Michael Heflin
Rison,AR
Summary
Hard working, self motivated Individual seeking full time employment and career opportunity. Highly confident in ability to perform any tasks given in timely and satisfactory manner.
Overview
21
21
years of professional experience
Work History
Technical Specialist
Georgia Pacific OSB
Fordyce , AR
07.2022 - Current
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Assisted in the installation of new machinery and equipment.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Replaced defective parts such as bearings, seals, gears, valves.
- Troubleshot complex electrical and mechanical issues with minimal downtime.
- Maintained accurate records of all maintenance activities performed.
- Provided technical support to production staff for machine troubleshooting needs.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Adjusted machine settings according to manufacturing specifications.
- Routinely inspected plant equipment for signs of wear or malfunctioning parts.
- Followed established safety procedures when operating heavy machinery.
- Worked closely with engineering team to develop innovative solutions for existing problems.
- Monitored inventory levels of replacement parts and supplies needed for repairs.
- Developed preventative maintenance plans for various types of machinery.
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
Core Technician
AT&T
Pine Bluff, AR
05.2021 - 07.2022
- Positioned and terminated cables and wiring.
- Followed up with customers to ensure quality work.
- Efficiently repaired and installed equipment such as internet modems and telephone equipment.
- Performed troubleshooting on internet installations and telephone equipment.
- Laid out cabling plans and ran through buildings to desired locations.
- Installed, set up and repaired devices and system components.
- Read and interpreted technical documentation in order to accurately configure equipment.
- Worked with hand tools.
- Adhered to company safety practices while working above ground using ladders and other climbing equipment to access telephone wires.
- Used company networking tools to access customer information.
Conductor
Union Pacific Railroad
Pine Bluff, AR
07.2018 - 10.2019
- Received and followed directions from train dispatchers.
- Guided rail cars and train movements.
- Interpreted various signals to start, stop and back-up train or set and release air brakes.
- Directed crew members by employing flag or hand signals, lantern and radio communications.
- Observed train movement to ascertain functionality.
- Inspected switches on daily basis.
- Coupled air brakes and electrical connections between trains.
- Produced daily Inspection reports, switch lists and train orders.
- Used hand signals to alert engineers of emergencies, stops or starts, train movement and general directions.
- Operated trains, adhered to route plans and maintained operations and repair schedules.
- Performed emergency and regular maintenance on rail cars and trains during, before and after trips to optimize functionality.
- Arranged removal of defective cars from trains at stations or stops.
- Operated controls to activate track switches and traffic signals.
Field Sergeant
Arkansas Department of Corrections
Pine Bluff, AR
04.2013 - 06.2018
- Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
- Trained and mentored staff on correct procedures to maximize efficiency and protect public trust.
- Designed, implemented, and maintained emergency response plans and training and oversaw emergency response drills.
- Performed routine patrol to promote safety of public and state property.
- Conducted routine inspections and monitored surveillance devices to protect compound and building security.
- Assisted in restraining violent and unruly inmates.
- Maintained communications with staff and inmate body to maintain safe, effective prison environment.
- Instructed inmates on work detail and oversaw work-site transportation.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Supervised inmates during day-to-day activities.
Quality Control Manager, Store Manager
Hall Oxygen Co.
Pine Bluff, AR
11.2002 - 03.2013
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
- Shared product knowledge with customers and offered personal recommendations to boost upselling and cross-selling goals.
- Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
- Secured store perimeter and enforced safety procedures to minimize losses and protect assets.
- Maintains professional network of potential clients and business opportunities.
- Managed and retained Numerous existing client accounts.
- Assisted with month-end and year-end closings to support accounting system accuracy.
- Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
- Accounts payable, Accounts Receivable, Payroll, strict monthly budgets.
- Overseeing a quality control fill station specialized in pumping high pressure gasses including Medical Oxygen which is controlled by policies closely monitored by the Food and Drug administration.
- Building and property maintenance along with vehicle inspections.
- Product deliveries to customers
- Inside and Outside sales associate
- Cylinder maintenance including Hydrostatic testing.
- Welding machine, torch and regulator repair.
- Calibrated high pressure gauges and thermometers in accordance with FDA code of federal regulations.
- Interacted with customers and vendors with utmost professionalism to solve various problems.
- Assisted customers with product usage and troubleshooting issues.
Education
High School Diploma -
Woodlawn High School
Rison, AR05.2002
Skills
- Knowledge of welding and welding equipment
- Planning and coordination
- Business operations
- Vehicle and equipment maintenance
- Landscaping and groundskeeping
- Preventative maintenance
- Building maintenance
- Inventory Management
- Supply ordering
- Valid class "B" Commerical driver's license with passenger and Air Brakes Endorsement
- Safety awareness
- Heavy machinery operator
- Electrical wiring diagrams and schematics
- Carpentry
- Scaffold building
Timeline
Technical Specialist
Georgia Pacific OSB
07.2022 - Current
Core Technician
AT&T
05.2021 - 07.2022
Conductor
Union Pacific Railroad
07.2018 - 10.2019
Field Sergeant
Arkansas Department of Corrections
04.2013 - 06.2018
Quality Control Manager, Store Manager
Hall Oxygen Co.
11.2002 - 03.2013
High School Diploma -
Woodlawn High School