Summary
Overview
Work History
Education
Skills
Timeline
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Michael Heintz

Lyman,WY

Summary

Dynamic cook with extensive experience at Fast Stop Cowboy Cafe, excelling in high-pressure environments. Proven ability to enhance customer satisfaction through exceptional food quality and presentation. Skilled in food handling and organization, effectively managing multiple orders while training new staff to boost kitchen efficiency. Committed to maintaining a clean and safe workspace. I am a fast learner and very reliable. I dont have much experience but what i learned in high school. I want to learn a trade and move away from cooking to better my life for me and my children.

Overview

6
6
years of professional experience

Work History

Cook

Fast Stop Cowboy Cafe
12.2021 - Current
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.

Cook

Cowboy Cafe
07.2019 - 12.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

Lyman High School
Lyman, WY

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling

Timeline

Cook

Fast Stop Cowboy Cafe
12.2021 - Current

Cook

Cowboy Cafe
07.2019 - 12.2021

Lyman High School

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