Qualified customer and technical support specialist with management experience and a passion for building lasting partnerships between businesses and customers.
My resume will tell you that I've worked as a department manager at a photography company, a technical support agent for a video game company, and a customer support representative for a multinational Japanese manufacturing company. It will tell you I went to Appalachian State University in Boone, NC, that I have strong interpersonal and communication skills, and that I have a willingness to expand and broaden my talents by taking on new responsibilities and learning new skills to be the best version of myself.
What it won't tell you is that I used to teach ballroom dance, or that I logged about 10 hours of flight time on a Cessna 150 before I was old enough to drive a car, or that there's a pizza named after me at a restaurant in Boone, NC, after I invented a new dish while working there in college that became so popular to locals who knew to ask for it that they put it on the menu.