Michael Hendrix
Leesburg,GA
Summary
Dynamic and adaptable professional with a proven track record at All American Fun Park and Publix, excelling in customer service and operational efficiency. Demonstrates a friendly, positive attitude and excellent communication skills, ensuring customer satisfaction and safety compliance. A motivated team player, adept at multitasking and enhancing the customer experience.
Overview
2
2
years of professional experience
Work History
Customer Service
All American Fun Park
Albany, GA
03.2023 - 03.2024
- Provided customer service to ensure customer satisfaction.
- Provided customer service assistance when necessary.
- Processed sales transactions to prevent long customer wait times.
- Ensured compliance with all safety regulations within the store environment.
- Pulled down safety bars and secured riders according to specified attraction details.
- Monitored the area around the cart barn for potential hazards or suspicious activity.
- Booted unruly and potentially endangering patrons from rides and amusement park.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Checked seatbelts of riders to maximize safety and manage risk.
- Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
Front End Associate
Publix
Leesburg, GA
01.2022 - 02.2023
- Assisted customers with locating specific items within the store when requested.
- Maintained cleanliness of work area throughout shift by sweeping floors, wiping down counters, and disposing of trash properly.
- Bagged customer items in alignment with industry best practices.
- Provided excellent customer service including answering questions about products or services offered in the store.
- Transferred packaged product from packaging to recipient or stock.
- Implemented bagging techniques to maximize space and protect fragile items.
- Conducted regular sweeps of the facility to collect stray carts.
- Organized carts in bay after returning from parking lot.
- Cleaned carts regularly to maintain hygiene and customer comfort.
- Assisted in the opening and closing procedures of the facility, including securing carts.
Education
Lee County High School
Leesburg, GASkills
- Excellent customer service skills
- Dependable and responsible
- Flexible and adaptable
- Friendly, positive attitude
- Motivated team player
- Dependable and punctual
- Multitasking Abilities
- Excellent communication
Affiliations
I assist in coaching youth sports in my free time to give back to the youth in our community.
Accomplishments
- Lee County High School football letterman (2024)
Timeline
Customer Service
All American Fun Park
03.2023 - 03.2024
Front End Associate
Publix
01.2022 - 02.2023
Lee County High School