MICHAEL HERNDON
CEDAR HILL,TX
Summary
Forward-thinking District Manager with proven track record of driving team performance and operational excellence. Proactive in identifying opportunities for improvement and implementing strategic initiatives to meet company goals. Exceptional communication skills, fostering strong relationships and motivating staff to exceed expectations. Ambitious and results-oriented, consistently achieving high standards in dynamic and competitive environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
DISTRICT MANAGER
MO' BETTAHS HAWAIIAN STYLE FOOD
Dallas, TX
03.2025 - Current
- Trained and mentored management teams, fostering professional development and efficiency.
- Implemented cost-control measures, optimizing resource allocation for improved profitability.
- Analyzed sales data to identify trends, informing labor adjustments and strategies.
- Oversaw daily operations across multiple locations, ensuring adherence to brand standards and operational guidelines.
- Conducted regular performance reviews, providing constructive feedback to enhance team productivity and morale.
- Established key performance indicators (KPIs) to measure store performance and drive continuous improvement initiatives.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
AREA COACH/QSC AUDIT SPECIALIST
SAN ANTONIO PIZZA D.B.A. PIZZA PATRON
DFW AREA
03.2019 - Current
- SUPERVISED THE DAY-TO-DAY OPERATIONS OF 7 UNITS IN THE DFW AREA
- RESPONSIBLE FOR ENFORCING POLICY, PRODUCTION STANDARDS AND THE RECRUITMENT OF STAFF
- RESPONSIBLE FOR ENSURING STRICT SANITATION STANDARDS, ACHIEVE REVENUE GOALS AND MAINTAIN PROFITABLE UNITS THROUGH LABOR AND COGS CONTROLS
- ENTRUSTED WITH INSPECTING, COACHING AND DEVELOPING TEAMS OF BOTH CORPORATE OWNED AND FRANCHISE OWN RESTAURANTS
AREA SUPERVISOR
PIZZA PROPERTIES, INC D.B.A. PETER PIPER PIZZA
DFW
11.2013 - 01.2019
- Supervised the day to day operations of multiple units in the DFW area
- Responsible for communicating and enforcing The Company’s vision and mission
- Recruit and develop management staff
- Enforce company policy
- Responsible for ensuring strict sanitation and production standards are upheld
- Achieve budgeted revenue, control expenses, cost of goods and labor controls
- Maximize profitability for units in my area
- With help from my leadership, my team increased top line sales in 2017 by 9.9%, reduced overall labor by 1.1% and reduced overall cost of goods by 1.0%
Skills
- Restaurant 365
- Budget Planning and Management
- Revenue & Transaction Growth
- ServSafe Food Manager Certified
- Aloha POS
- Inventory Control
- Audit App/Meazure Up
- Revel POS 2
- Olo Online Ordering Software
- Effective communication
Certification
ServSafe Food Management
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
DISTRICT MANAGER
MO' BETTAHS HAWAIIAN STYLE FOOD
03.2025 - Current
AREA COACH/QSC AUDIT SPECIALIST
SAN ANTONIO PIZZA D.B.A. PIZZA PATRON
03.2019 - Current
AREA SUPERVISOR
PIZZA PROPERTIES, INC D.B.A. PETER PIPER PIZZA
11.2013 - 01.2019