Michael Herrmann
Mount Dora,FL
Summary
Knowledgeable Insurance Agent with comprehensive background in insurance sales and client relationship management. Proven success in developing tailored insurance solutions and efficiently handling calls in a work at home call center environment. Demonstrated skills in risk assessment and customer service excellence.
Overview
15
15
years of professional experience
Work History
Utility Inspector
Gas Gathering Service
06.2025 - Current
- Checked in and assigned materials received at the job site
- Inspected job tasks for Northern Natural Gas
- Maintained OSHA safety standards for all employees at the job site
- Conducted daily safety meetings every morning
- Recognized for OSHA excellence at the job site
- Achieved zero work-related injuries and property damage
- Assisted with scheduling management to ensure contractors met job completion deadlines
Sr. Insurance Agent (work At Home)
Farmers Insurance
02.2011 - 05.2025
- Received incoming calls to present Insurance solutions
- Consistently met and exceeded revenue targets
- Provided exceptional customer service
- Remained informed about market conditions and product innovations
- Awarded Sales President Club
- Received several Employee of the Month awards
- Organized fundraising events and participated in community outreach services
- Recognized as Product Expert on all products
Education
High School Diploma - Insurance
Central Insurance School
Orlando, FLFlorida 20-44 Personal Lines License - Insurance
Central Insurance School
Orlando, FLSkills
- Licensed insurance agent
- 10 Plus Years Work at Home
- Professionalism and ethics
- Quotes and sales
- Customer Service
- Multitask
Timeline
Utility Inspector
Gas Gathering Service
06.2025 - Current
Sr. Insurance Agent (work At Home)
Farmers Insurance
02.2011 - 05.2025
High School Diploma - Insurance
Central Insurance School
Florida 20-44 Personal Lines License - Insurance
Central Insurance School