Michael Hicks
Indianapolis,IN
Summary
Dependable Appliance Repair Technician with a self-directed and capable approach. Good mechanical and problem-solving skills with eagerness to learn new procedures. Looking for a challenging role with room for advancement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Appliance Repair Technician
Hicks Appliance Repair
10.2022 - Current
- Ordered parts and maintained adequate inventory.
- Disassembled, repaired and reassembled equipment in good working order.
- Facilitated repairs by disassembling defective and broken equipment.
- Educated customers on use, care and adjustments of appliances.
- Checked in on past customers and completed repairs to maintain satisfaction and perform routine preventive maintenance on appliances.
- Diagnosed issues with appliances and made repairs.
Supervisor
B&B Contracting
03.2020 - Current
- Supervised field crews to maximize quality and work efficiency.
- Reviewed project details to specify correct materials and equipment for job sites.
- Trained new employees to learn new equipment, apply best practices and comply with protocols and regulations.
- Directed traffic around site locations using appropriate signage and team communication.
- Safely controlled traffic in high-volume areas during roadwork projects and repairs.
Automotive Technician
Tom Wood Subaru
07.2022 - 10.2022
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Maintained accurate records of time and materials required to perform repairs and service.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Locator
USIC Locating Services
07.2022 - 10.2022
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
- Drew maps of utility lines and potential plans for future ones, providing detailed locations and information.
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
- Repaired malfunctioning utility lines after locating equipment and identifying problems.
Landscaper
Turfdogs Lawn & Landscaping
03.2019 - 01.2020
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Performed planting, watering, mulching, and edging of lawns.
Cook
McDonald's
08.2018 - 08.2019
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
Education
High School Diploma -
Trinity Christian School
05-2018
Skills
- Diagnosing problems
- Performing maintenance
- Managing schedules
- Troubleshooting faults
- Critical thinking
- Attention to detail
- Construction management
Certification
Atssa supervisor certification
Atssa technician certification
Timeline
Appliance Repair Technician
Hicks Appliance Repair
10.2022 - Current
Automotive Technician
Tom Wood Subaru
07.2022 - 10.2022
Locator
USIC Locating Services
07.2022 - 10.2022
Supervisor
B&B Contracting
03.2020 - Current
Landscaper
Turfdogs Lawn & Landscaping
03.2019 - 01.2020
Cook
McDonald's
08.2018 - 08.2019
High School Diploma -
Trinity Christian School
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