Michael S. Higgins
Queen Creek,AZ
Summary
With over 30 years of experience in field-based Technology Sales and Enterprise Account Management, I have honed my skills and expertise in collaborating with clients at various organizational levels. Throughout my career, I have been consistently recognized for my leadership abilities and team-oriented approach, always prioritizing the success of the team as a whole. My focus on solution selling has allowed me to excel in technology sales, particularly in areas such as Data Center Colocation, Cloud Computing, Managed Hosting, Global WAN, UCC, VoIP, and Professional Services. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
22
22
years of professional experience
Work History
Sales Manager, Senior Client Executive
Verizon Enterprise
Chandler, AZ
01.2003 - Current
- Actively oversee three of Verizon's largest enterprise accounts with an annual revenue exceeding $28 million - Establish, nurture, and manage relationships at the 'C-Levels' within these organizations - Lead the account team in daily activities, ensuring the overall health and success of each account - Present new strategies to expand within the client base and reach new divisions.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Created and presented monthly reports to management on sales performance.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Established relationships with key clients, while maintaining existing customer base.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Education
Bachelor of Science in Organizational Behavior -
University of San Francisco
San Francisco, CAAssociate of Arts in Liberal Arts -
Chabot College
Hayward, CASkills
- Collaboration
- Leadership
- Team-oriented
- Solution selling
- Technology sales
- Data Center Colocation
- Cloud Computing
- Managed Hosting
- Global WAN
- UCC
- VoIP
- Professional Services
- Strategic Planning
- Pipeline Management
- Key account development
- Client Relationship Management
- National account management
Referencesavailable
True
Awards
- Multiple Presidents Club Award recipient
- Multiple MCI Masters Award recipient
Timeline
Sales Manager, Senior Client Executive
Verizon Enterprise
01.2003 - Current
Bachelor of Science in Organizational Behavior -
University of San Francisco
Associate of Arts in Liberal Arts -
Chabot College
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