Michael Hillis
Minden,United States
Summary
Dynamic sales professional with a proven track record at Verizon Wireless, excelling in customer relationship building and complex problem-solving. Recognized for consistently achieving top performance through strategic sales solutions and effective communication. Adept at enhancing customer satisfaction and fostering loyalty, driving repeat transactions and market growth.
Overview
16
16
years of professional experience
Work History
Sales Representative
Verizon Wireless
Council Bluffs, IA
07.2023 - Current
- Assessed customer needs and curated optimal solutions within product range to maximize satisfaction.
- Executed technical troubleshooting procedures to resolve system issues efficiently.
- Achieved consistent recognition as a top performer through dedication and high-quality results.
- Demonstrated product features to enhance customer understanding and satisfaction.
- Developed and maintained strategic partnerships with clients, fostering loyalty and encouraging repeat transactions.
Journeyman Electrician
C Electric
Iowa
04.2010 - 03.2022
- Installed electrical systems in residential and commercial buildings adhering to local codes.
- Diagnosed and repaired electrical issues using advanced troubleshooting techniques.
- Collaborated with team members to complete projects within deadlines while maintaining safety standards.
- Assisted in the training of apprentices on electrical theory and hands-on practices.
- Assisted in various general construction tasks, contributed to the construction process by helping with concrete placement and building structures.
Electrical Manager
Menards
Bellevue, NE
10.2019 - 01.2022
- Supervised daily operations of electrical department to ensure compliance with safety standards.
- Implemented process improvements to enhance workflow efficiency and minimize downtime.
- Collaborated with cross-functional teams to develop and execute project plans for electrical installations.
- Managed inventory levels of electrical components, ensuring availability and cost-effectiveness.
- Evaluated team performance metrics regularly, identifying areas for improvement and implementing targeted strategies to boost productivity levels.
Education
Electrical, Mold Removal And Remediation, Weatherization
Iowa Western Community College
Council Bluffs, IASkills
- Customer service
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
Accomplishments
Top sales rep
Timeline
Sales Representative
Verizon Wireless
07.2023 - Current
Electrical Manager
Menards
10.2019 - 01.2022
Journeyman Electrician
C Electric
04.2010 - 03.2022
Electrical, Mold Removal And Remediation, Weatherization
Iowa Western Community College