Michael Hoenig
Long Beach,CA
Summary
Dynamic leader with extensive experience as CEO of RLH Co, excelling in project coordination and customer relationship management. Proven track record in enhancing operational efficiency and implementing safety compliance, resulting in improved service quality. Skilled in budgeting and strategic planning, driving business growth while fostering team collaboration and conflict resolution. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
18
18
years of professional experience
1
1
Certification
Work History
owner/ ceo
RLH Co
long beach , ca
09.2025 - Current
- Maintained inventory of plumbing materials and tools for optimal operation.
- Developed customer relationships through effective communication and service delivery.
- Implemented safety protocols to ensure compliance with industry standards.
- Assisted in training new employees on service procedures and company policies.
- Resolved customer inquiries and complaints with professionalism and care.
- Oversaw quality control measures to maintain service excellence in plumbing work.
- Maintained relationships with existing clients by providing superior customer service.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed strategic plans to increase profitability and efficiency.
- Coordinated daily site activities and ensured safety compliance standards.
- Assisted project managers in scheduling tasks and managing resources effectively.
- Maintained communication with subcontractors to ensure timely project progress.
- Supported quality control inspections to meet construction specifications and regulations.
- Organized project documentation and maintained accurate records of materials used.
- Monitored equipment usage to ensure proper operation and maintenance practices.
- Maintained records of completed jobs including time spent on tasks, materials used and expenses incurred.
- Conducted regular performance evaluations of crew members assigned to particular projects.
- Ensured adherence to local building ordinances by reviewing plans prior to beginning work on each project.
- Coordinated facility maintenance schedules and service requests for efficient operations.
- Assisted with inventory management of supplies and equipment for facilities.
- Supported safety inspections to ensure compliance with regulations and standards.
- Handled vendor communications for repairs, services, and facility needs.
Facility Director
TIDALWAVE ENTERPRISE
Anaheim, California
08.2012 - 06.2021
- Managed facility operations and maintenance for a large enterprise environment.
- Developed and implemented safety protocols to ensure compliance with regulations.
- Coordinated vendor relationships for service contracts and facility supplies.
- Oversaw budget management for facility-related expenses and resource allocation.
- Led staff training programs to enhance operational efficiency and safety awareness.
- Conducted regular inspections to maintain facility standards and readiness.
- Managed day-to-day operations including scheduling staff, ordering supplies and handling customer inquiries.
- Collaborated with other departments in order to coordinate activities related to facility management.
- Directed the maintenance, operations and security of facilities and equipment.
- Organized special events such as conferences, meetings or receptions at the facility.
- Maintained accurate records of facility activities, expenses and inventory levels.
- Oversaw the construction of new buildings and renovation projects.
- Implemented strategies to improve operational efficiency while reducing costs.
- Coordinated with outside vendors to arrange for cleaning services, repairs and other necessary services.
- Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
- Coordinated resources and delegated assignments to maintain efficient building operations.
- Handled general and routine maintenance such as basic plumbing issues and HVAC troubleshooting.
- Participated in architectural and engineering planning and design.
- Disposed of or oversaw disposal of surplus or unclaimed property.
- Provided insights to executive leadership on new trends for office environment.
- Enforced tenant and vendor compliance with insurance requirements and coordinated claims.
Construction Superintendent
Tidalwave
anaheim ca , CA
08.2007 - 06.2019
- Assisted in site preparation and coordination of daily construction activities.
- Followed safety protocols to ensure a secure work environment for all team members.
- Maintained cleanliness and organization of construction sites throughout projects.
- Observed equipment usage and reported maintenance needs to supervisors promptly.
- Resolved conflicts between general contractors, subcontractors, vendors, inspectors, or owners in a timely manner.
- Worked closely with architects, engineers, surveyors, inspectors, owners representatives or others involved in the construction process as needed.
- Documented daily activities and reported progress to project managers regularly.
- Responded quickly when issues arose on-site by evaluating solutions that would minimize delays or additional expenses.
- Developed and monitored construction schedules to ensure projects were completed on time and within budget.
- Educated employees in proper use of personal protective equipment and enforced safety requirements to minimize workplace accidents.
- Organized meetings among team members involved in different aspects of the project in order to coordinate efforts towards successful completion.
Education
High School Diploma -
Millkan High School
Long Beach01-2007
Skills
- Project coordination
- Conflict resolution
- Team building
- Design coordination
- Contract management
- Quality control
- Facilities management
- Budgeting and finance
- Safety compliance
- Inventory management
- Customer relationship management
- Effective communication
- Problem solving
- Team oversight
- Business development
- Service quality assurance
- Quality management systems
- Strategic project planning
- Business management
- Investor relations
- Digital transformation
- Project estimating
- Business planning
- Change order management
- Materials procurement
- Submittal review
- Construction methodologies
- Construction permits application
- Subcontractor oversight
- Civil construction administration
- Site management
- Risk assessment
- Subcontractor management
- Quality inspection
- Construction site project life-cycle
- Project management
- Asset management
- Troubleshooting
- Maintenance procedures
- Safety
- Maintenance
- Vending machines
- HVAC
- Electrical systems
- Construction
- Electrical
- Utilities
- HVAC systems
- Building operations
- Budget administration
Certification
- C36
- B
Timeline
owner/ ceo
RLH Co
09.2025 - Current
Facility Director
TIDALWAVE ENTERPRISE
08.2012 - 06.2021
Construction Superintendent
Tidalwave
08.2007 - 06.2019
High School Diploma -
Millkan High School