Nicholas Mell
Palm Bay,FL
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Owner/ CEO
The Hile Team Inc DBA All Pro Florida Roofing
01.2008 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
E-4 Specialist
US Army
08.2003 - 01.2008
- Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.
- Enhanced physical fitness levels for all soldiers in the unit through rigorous training and personalized workout plans.
- Achieved mission success by effectively leading a diverse group of soldiers during high-stress situations.
- Reduced equipment loss rates by implementing strict inventory management procedures and conducting regular inspections.
- Trained new recruits in essential soldiering skills, fostering a strong foundation for their military careers.
- Assisted superiors with strategic planning initiatives, providing valuable input based on experience in previous deployments.
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Successfully completed multiple deployments in various regions worldwide, adapting to diverse environments and cultures while maintaining peak performance levels.
Education
No Degree - Civil Engineering
University of Miami
Miami, FLNo Degree - Accounting
Florida Atlantic University
Boca Raton, FLNo Degree - General Studies
Eastern Florida State College
Cocoa, FL05.2009
Skills
- Administrative Oversight
- Labor Relations
- KPI Management
- Regulatory Compliance
- Business Management
- Business Development
- Contract Management
- Bidding Processes
- Small Business Operations
- Sales Leadership
- Business Administration
- Project Estimating
- Verbal and Written Communication
- Operations Management
- Project Management
Certification
Florida Certified Roofing Contractor License # CCC1331283
Timeline
Owner/ CEO
The Hile Team Inc DBA All Pro Florida Roofing
01.2008 - Current
E-4 Specialist
US Army
08.2003 - 01.2008
No Degree - Civil Engineering
University of Miami
No Degree - Accounting
Florida Atlantic University
No Degree - General Studies
Eastern Florida State College
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