MICHAEL HOOD
Cape Coral,FL
Summary
Multi-Brand Operational Executive with over 25 years’ experience in the hospitality industry including roles in general management, marketing and brand strategy management, product development, finance and influence to strategic corporate decisions. Proven ability to implement organizational change with motivational tactics to achieve buy-in and deliver results. Creative thinker and problem-solver with the follow-through required to convert ideas into standards, policies and results.
Care Giving 2022-Present
- I have been providing full time health management for aging parent.
Overview
23
23
years of professional experience
Work History
Director of Operations
Yardhouse Restaurants
01.2014 - 01.2022
- Leader of 10 upscale, high-volume restaurants
- Ownership of financial, operational and growth results
- Primary focus on leadership development of general managers and managers to support rapid brand growth
- Responsible for annual budgeting, staffing functions, HR/LR issues, as well as governmental compliance
- Leveraging staff departments throughout larger organization to achieve annual goals and implement change
General Manager
Yardhouse Restaurants
Palm Beach Gardens, FL
01.2012 - 01.2013
- Responsible for daily operation and P&L management, executing complex brand strategy while maintaining highly motivational environment
Managing Partner/Owner
HC Enterprises
Greeley, CO
01.2006 - 01.2011
- Created, opened and operated two upscale casual restaurant concepts and an Organic Grocery Store
- Harvest Modern Country Kitchen – www.harvestmoderncountrykitchen.com
- The Hobnobber Tavern – www.thehobnobbertavern.com
- Cranberries Fresh Foods Market – www.cranberriesfreshfoodsmarket.com
Head of Operations
Fox Restaurant Concepts
Phoenix, AZ
01.2003 - 01.2006
- Company Overview: Independently owned Multi-Concept Company operating in 5 states
- Concepts ranged from fast casual to fine dining
- Ownership for the new store openings, financial, operational, marketing and human resources results for the full-service business group
- Lead strategic financial over-hall of company
- Managed Multiple Brand Strategies
- Doubled company profitability in first 12 months, through labor and COG initiatives
- Launched 2 new concepts
- Wrote and executed annual financial budgets with 3-5% same store sales increases for all full service brands
- Analyzed customer feedback to identify opportunities for process optimization.
- Collaborated with senior management on strategic planning initiatives.
- Established partnerships with external organizations such as customers or vendors for mutual benefit.
West Coast/East Coast Director of Operations
Restaurants Unlimited Inc.
Seattle, WA
12.1998 - 11.2003
- Company Overview: Distinctive, high-quality group of 31 restaurants operating in 13 states, including Palomino, Kincaid’s.
- Ownership for the financial, operational, and HR results for regional groups that exceeded 75 million in annual sales
- Built a motivational environment for over 700 employees stressing a Guest first service approach, operational excellence and continual improvement consistently delivering critical results
- Managed and taught two distinctive Brand Strategies in six diverse and unique markets
Owner/Operator
GOLF TECH
Oklahoma City, OK
- Company Overview: An innovative indoor golf training facility, specializing in video training.
Education
Business Administration - Mathematics & Chemistry
Cameron University
Lawton, OK01.1984
Skills
- Brand Identity Oversight
- Strategic planning and execution
- Leadership training
- Workforce planning
- Performance analysis
- Resource allocation
- Operations oversight
- Cross-functional team leadership
- Annual budgeting and financial oversight
References
Available Upon Request
Timeline
Director of Operations
Yardhouse Restaurants
01.2014 - 01.2022
General Manager
Yardhouse Restaurants
01.2012 - 01.2013
Managing Partner/Owner
HC Enterprises
01.2006 - 01.2011
Head of Operations
Fox Restaurant Concepts
01.2003 - 01.2006
West Coast/East Coast Director of Operations
Restaurants Unlimited Inc.
12.1998 - 11.2003
Owner/Operator
GOLF TECH
Business Administration - Mathematics & Chemistry
Cameron University
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