MIRJANA JOVICIC
Arlington,TX
Summary
Compassionate, resourceful and client-focused Sales Director with a Bachelors degree in Social Work. Bringing forth a proven history of fostering client relationships in order to maximize sales volume and generate new business revenue. I am seeking a career that will allow me to serve the senior population that captured my heart 10 years ago.
Overview
8
8
years of professional experience
Work History
Sales Coordinator
Lonestar H&H Construction
Grand Prairie, TX
03.2023 - 01.2025
- Research target companies to identify potential opportunities and make initial contact
- In charge of social media accounts including Facebook, Nextdoor, LinkedIn etc.
- Create quarterly marketing plan to help generate referrals
- Build and maintain prospect lists including general contractors, property management companies and all referrals generated through online marketing strategies and family and friend referrals
- Prepare outreach messaging, follow-up emails, and introductory communication for industry contacts
- Support efforts to get on bid lists, approved vendor lists, and identify opportunities for lunch and learns or presentations
- Track outreach activity, follow-up timing, and next steps while maintaining organized records of research, contacts, and project activity
- Collaborate with internal sales and leadership team members to help drive referrals and sales.
Community Sales Director
The Vantage at Cityview
Fort Worth
01.2021 - 01.2023
- Serving seniors and families in the Fort worth area who are researching Independent Living, Assisted Living and Dementia care communities. Responsible for all phases of the sales and marketing process to ensure the community achieves and maintains its budgeted occupancy and revenue growth for a total of 300 units.
- Drive inside and outside sales by planning events, making connections with other marketing professionals, providing excellent communication and service to residents, prospects, and families.
- Create and execute marketing plan to drive new leads, generate non-paid leads and plan community events.
- Ensure the community showcase ready for tours and deliver top tier costumer service.
- Sell the vision of the community through storytelling, making meaningful connections and developing promotional media content.
- Build brand awareness through strategic community partnerships and outreach effort
- Maintain an accurate lead database with daily strategic use
- Manage social media presence to promote the community and upcoming events
Engagement Coordinator
The Vantage at Cityview
Fort Worth
09.2017 - 12.2020
- Responsible for the development and implementation of recreational events and programs for the residents at the community.
- Creating activities geared towards a variety of individual abilities and interests
- Music/animal therapy
- Trained in the memories in the making art program by the Alzheimer's association
- Frequent and effective communication with resident family members to share resident participation, progress, and build meaningful connections
- Assisting the Director with communicating with entertainers, volunteers, and staff about upcoming events, ideas, and collaborations
- Completing resident social profiles and entering them into the Sagely program
- Educating families on the Sagely program and assisting with account set up if needed
- Taking attendance of each scheduled activity and pulling reports from Sagely to track participation and develop goals for residents who are not participating
- Educating families on the shadow boxes in our memory care neighborhood and assisting with decorating them
- Walking through community each morning and afternoon to ensure that all areas look neat and presentable
- Advocating for any resident issues/concerns
- Training new staff members to work in memory care activity positions
- Building deep connections with residents and resident families
- Helping work on the community Newsletter and doing resident spotlight interviews
- Keeping track of resident birthdays, new move ins and move outs
- Teaching a crafting class and painting for beginners
- Actively posting pictures on Sagely and Workplace
Memory Care Coordinator
Bethesda Gardens
Fort Worth
08.2016 - 09.2017
- Collaborated with the activity director on the monthly calendar, daily activities, resident profiles, and new ideas to ensure a well-balanced activity program.
- Group fitness exercise
- Crafting class
- Dementia training
- Resident profiles
- Communicating with families
- Helping plan community events
Education
Bachelors - Social Work
University of Texas at Arlington
Arlington12-2019
Associate of Arts - undefined
Tarrant County College
05-2017
Skills
- Adaptability
- Computer Skills
- Leadership and Teamwork
- Marketing and Sales
- Communication and Negotiation
- Business Development
- Event Planning
- CRM Systems
- Listening
Interests
Exercise, meditation, spending time with my 5 dogs, interior/computer design, fashion, and networking
Timeline
Sales Coordinator
Lonestar H&H Construction
03.2023 - 01.2025
Community Sales Director
The Vantage at Cityview
01.2021 - 01.2023
Engagement Coordinator
The Vantage at Cityview
09.2017 - 12.2020
Memory Care Coordinator
Bethesda Gardens
08.2016 - 09.2017
Associate of Arts - undefined
Tarrant County College
Bachelors - Social Work
University of Texas at Arlington