MICHAEL IKAIKA STANT
Tempe,AZ
Summary
Searching for Full or Part-time employment. Experienced server with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Ingo’s Tasty Food
Scottsdale, Arizona
04.2024 - 05.2024
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Captain
Bellhop Movers
Tempe, Arizona
09.2023 - 03.2024
- Coached, mentored and trained team members in order to improve their job performance.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
Experience Coordinator
Lumberjaxes Axe Bar
Tempe, Arizona
11.2022 - 05.2023
- Assisted customers with booking reservations online or over the phone for individual or group sessions.
- Coordinated group events such as corporate team building activities, birthday parties, bachelor and bachelorette parties.
- Processed payments from customers including cash, checks, debit and credit cards, gift cards.
- Organized competitions and tournaments with other coaches in the area to promote camaraderie among participants.
Server
Texas Roadhouse
Gilbert, Arizona
03.2022 - 11.2022
- Ensured that each guest was served courteously, quickly, and efficiently.
- Operated POS terminals to input orders, split bills and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Stayed informed about daily specials, new menu items, promotions.
Employee
Costco Wholesale
Gilbert, Arizona
03.2020 - 03.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
Full-time Missionary
The Church of Jesus Christ of Latter-Day Saints
Kolonia, Pohnpei, FSM
01.2018 - 01.2020
- Served a two-year full-time mission for The Church of Jesus Christ of Latter-Day Saints
- Became fluent in Pohnpeian in 6 months with no prior knowledge of the Language
- Managed, oversaw and trained missionaries to obtain maximum proselytizing and teaching effort in missionaries’ teaching areas
- Oversaw maintenance and care-taking of missionary vehicles, apartments and Church-owned buildings and properties
- Taught and mentored youth and adults to overcome drug abuse and other addictions
- Over 17,520 total service hours.
Sales Representative
Vector Marketing Co.
Tempe, Arizona
09.2017 - 12.2017
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Scheduled and conducted Cutco Cutlery presentations and demonstrations
- Grossed over $9,000.00 in sales working part-time.
Education
Unitek EMT Diploma -
Unitek EMT
Tempe, AZHigh School Diploma -
Skills
- Guest Engagement
- Order Management
- POS operation
- Exceptional customer service
- Positive and professional
- CPR/AED Certified
Certification
- CPR/AED Certified
Languages
Pohnpeian
Full Professional
English
Native/ Bilingual
Timeline
Server
Ingo’s Tasty Food
04.2024 - 05.2024
Captain
Bellhop Movers
09.2023 - 03.2024
Experience Coordinator
Lumberjaxes Axe Bar
11.2022 - 05.2023
Server
Texas Roadhouse
03.2022 - 11.2022
Employee
Costco Wholesale
03.2020 - 03.2022
Full-time Missionary
The Church of Jesus Christ of Latter-Day Saints
01.2018 - 01.2020
Sales Representative
Vector Marketing Co.
09.2017 - 12.2017
Unitek EMT Diploma -
Unitek EMT
High School Diploma -
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