Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Michael Inem

Cary,NC

Summary

Organized and energetic Breakfast Attendant with over [Number] years of food preparation and serving experience. Efficiently arranged and maintained daily breakfast bar buffet and beverage station for high-volume establishments. Delivered high-quality guest service while consistently meeting company objectives for customer satisfaction. Friendly [Job Title] with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards. Talented Table Busser with [Number] years of experience. Excellent serving customers and maximizing loyalty while keeping dining rooms ready for any need. Successful at organizing and prioritizing tasks and clearing tables. Personable Dining Room Attendant with [Number] years of experience in customer-facing roles. Well-versed in food safety and industry best practices. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Breakfast Attendant

Hilton
Morrisville, NC
10.2018 - Current
  • Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
  • Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
  • Disposed of trash, wiped kitchen areas, and mopped floors to meet health department sanitation inspection guidelines.
  • Replenished hot and cold food table and stocked beverage dispensers, plates and utensils, and ice supply.
  • Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.
  • Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
  • Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
  • Improved guest comfort and satisfaction through personalized service and support.
  • Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
  • Ordered food supplies at end of shift for next day delivery by suppliers.
  • Addressed special allergen-free food requests and worked to improve guest experience.
  • Cooked and served made-to-order omelets, french toast and pancakes.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Provided attentive service and proactively assessed guest needs.
  • Assisted wait staff with timely food delivery and guest requests.
  • Monitored dining room inventory and replenished as necessary.
  • Checked dining area supplies of linens, wrapped silverware and replenished low stock.
  • Assisted customers with carry-out service.
  • Engaged in suggestive selling and other sales techniques.
  • Offered product samples, answered questions and helped customers find items.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.

Cart Pusher

Walmart
Cary, NC
05.2013 - 08.2022
  • Gathered shopping carts and maintained organized cart storage at store entrance.
  • Gathered stray carts throughout store and contributed to maintaining store tidiness.
  • Collected carts left in parking areas and returned to retail stores.
  • Assisted customers in loading groceries into cars.
  • Provided support to customers in shifting purchases from carts to cars to maintain customer satisfaction.
  • Directed customers to appropriate areas in store to assist with locating products.
  • Aided customers in locating items and provided product information to assist purchase decisions.
  • Monitored restrooms and aisles to remain free of hazards and promote customer safety.
  • Immediately cleaned all spills on sidewalks and floors to prevent customer and employee injury.
  • Maintained superior store cleanliness, organization and sanitation by performing various light janitorial duties.
  • Removed litter from parking lot, planters and cart storage areas.
  • Gathered carts manually and with remote controlled cart pusher.
  • Sought opportunities to welcome, engage and serve customers.
  • Maintained friendly and enthusiastic attitude with focus on delivering quality customer service.

Shuttle Driver

Country Inn & Suites By Radisson
Morrisville, NC
08.2015 - 03.2019
  • Transported customers to and from [Location].
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained clean and neat shuttle for passenger comfort.
  • Drove [Number]-passenger shuttle bus to and from terminal.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Provided information about area attractions and facility amenities.
  • Conducted efficient cargo transfers to maintain route schedules.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Transported hazardous materials and oversized shipments without incident.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Helped passengers with luggage, collected fares and politely answered questions.
  • Assisted elderly and disabled passengers entering and exiting shuttle.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Protected riders with good driving habits, emergency first aid and discrete handling of special circumstances.
  • Planned routes based on knowledge of local areas, GPS information and customer preferences.
  • Read maps and followed written and verbal geographic directions.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
  • Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.

Education

High School Diploma -

Cary High School
Cary, NC
06.2012

Skills

  • Chemical Storage
  • Customer Relations
  • Menu Memorization
  • Cooking Methods
  • Proper Storage Procedures
  • Active Listening
  • Problem Detection and Resolution
  • Customer Deliveries
  • Process Monitoring
  • Work Coordination
  • Hospitality Management
  • Customer Preferences
  • Table Bussing
  • Place Settings
  • Condiment Restocking
  • Critical Thinking
  • Guest Satisfaction
  • Wait Staff Support
  • Creative Solutions
  • Health Code Requirements
  • Health Department Regulations
  • Accurate Cash Handling
  • Dining Room Organization
  • Task Mastery
  • Stress Tolerance
  • Complaint Handling
  • Collaborative Relationships
  • Supply Replenishment
  • Debris and Trash Removal

Additional Information

Volentering:

Summer sport camps

Vaction Bible

After school program

youth programs

Large Convinstion Events

Timeline

Breakfast Attendant

Hilton
10.2018 - Current

Shuttle Driver

Country Inn & Suites By Radisson
08.2015 - 03.2019

Cart Pusher

Walmart
05.2013 - 08.2022

High School Diploma -

Cary High School

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Michael Inem