Microsoft Excel
MICHAEL INFANTE
RIVERHEAD , EAST HAMPTON ,NY
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
8
8
years of professional experience
1
1
Certification
3
3
Languages
Work History
Wood Oven Pizza Cook
Mobys
East Hampton, Ny
05.2022 - 08.2022
- Operated Wood pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Prepared fresh dough and other pre-made items, following store recipes to mix ingredients, allowing for sufficient rising or cooking and placing in cooler for storage until needed.
- Communicated menu item information and offered suggestions to promote featured products.
Server Captain
Mobys
East Hampton, NY
05.2022 - 08.2022
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Pastry Assistant
Mobys
East Hampton, NY
05.2020 - 08.2022
- Prepared wide variety of goods such as ice cream , sorbets and tarts by following traditional and modern recipes.
- Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
- Aligned seasonal promotions with ingredient availability to maximize profits.
Toast POS Tec
Moby's
East Hampton, NY
05.2019 - 08.2022
- Provided primary customer support to internal and external customers.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Explained diagnostic findings to customers and outlined repair or service options.
Line Cook
Moby's
East Hampton, NY
05.2021 - 11.2021
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Developed process that reduced waste and improved supply turnover.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Server
Mobys
East Hampton, NY
05.2018 - 10.2018
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Increased sales significantly by upselling higher-end products to customers.
Salad Bar Attendant
Mobys
East Hampton, NY
05.2017 - 10.2017
- Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
- Placed clean plates and utensils at beginning of salad bar for patron self-service.
- Replenished buffet food when quantities became low.
- Cleaned up spilled food and condiments to keep buffet area well-maintained.
Restaurant Busser/Runner
Mobys
East Hampton, NY
05.2016 - 11.2016
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Informed restaurant manager of lost customer property to aid in returning mistakenly discarded items.
Education
High School Diploma -
East Hampton High School
East Hampton, NY 05.2001 -
Bachelor of Science - Aviation And Airway Science
SUNY Farmingdale
Farmingdale, NY 05.2001 -
Skills
Efficient multitasking
Software
Toast POS
Microsoft Word
ETC
Certification
Pilot license
Timeline
Wood Oven Pizza Cook
Mobys
05.2022 - 08.2022
Server Captain
Mobys
05.2022 - 08.2022
Line Cook
Moby's
05.2021 - 11.2021
Pastry Assistant
Mobys
05.2020 - 08.2022
Toast POS Tec
Moby's
05.2019 - 08.2022
Server
Mobys
05.2018 - 10.2018
Salad Bar Attendant
Mobys
05.2017 - 10.2017
Restaurant Busser/Runner
Mobys
05.2016 - 11.2016
High School Diploma -
East Hampton High School
05.2001 -
Bachelor of Science - Aviation And Airway Science
SUNY Farmingdale
05.2001 -
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