Michael Jaramillo
Algood,TN
Summary
Seasoned HVAC Technician and Service Manager with a proven track record at Elkhorn Heating And Air Conditioning, Inc., specializing in emergency response and comprehensive system troubleshooting. Expert in HVAC and refrigeration systems, with a knack for resolving customer complaints, ensuring satisfaction. Demonstrates exceptional technical troubleshooting and team leadership abilities, enhancing operational efficiency and service quality.
Overview
17
17
years of professional experience
Work History
Emergency Response/HVAC Technician
Xcel Energy
06.2016 - Current
- Respond to gas emergencies, co emergencies , structure fires, broken and hit gas lines, working with Fire and police departments
- Performed troubleshooting on HVAC systems to determine root cause of issues
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
HVAC Service Manager
Elkhorn Heating And Air Conditioning, Inc. & Elkhorn Electric
01.2008 - 06.2016
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Supervised and participate in diagnosis and repair of both residential and commercial HVAC system and training
Education
HVAC Certification -
Pikens Vocational School
Aurora, CO01-1984
Skills
- Technical troubleshooting
- Electrical wiring
- System troubleshooting
- Leak checks
- Package and split systems
- HVAC and refrigeration systems
- Heating systems
- Refrigeration system evacuation
- HVAC controls
- Air conditioning
- Certified HVAC technician
- Focused on safety
- Cooling systems maintenance
- Soldering
- Equipment installation
- Gas furnaces
- EPA regulations
- Ductwork fabrication
- Dedicated team player
- Recovering and recycling
- Troubleshooting expertise
- Refrigeration systems
- Sheet metal work
- Valid [state] driver's license
Timeline
Emergency Response/HVAC Technician
Xcel Energy
06.2016 - Current
HVAC Service Manager
Elkhorn Heating And Air Conditioning, Inc. & Elkhorn Electric
01.2008 - 06.2016
HVAC Certification -
Pikens Vocational School
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