Michael Javier
Orlando,FL
Summary
Experienced Demonstrator and Product Promoter skilled in engaging and educating potential customers on product features and benefits. Strong communication skills, ability to quickly adapt to new products, and knack for creating memorable product demonstrations that increase customer interest. Consistently contribute to sales growth by effectively showcasing how products meet customer needs.
Overview
10
10
years of professional experience
Work History
Community and Hospitality Manager (Adult Ministries)
Willow Creek Community Church
Orlando, FL
01.2022 - Current
- Led a team of volunteers to manage hospitality for a young adult congregation of 6,000 weekly attendees
- Oversaw the growth of a small group ministry, fostering meaningful connections and discipleship
- Organized engaging weekly gatherings for 175-250 guests, ensuring a positive and welcoming environment
- Implemented leadership development programs to empower young adults to serve the church community.
Wine Bar and Craft Coffee Artisan
Restoration Hardware
Chicago, IL
01.2023 - 01.2024
- Planned and executed customized private events for VIP clients
- Provided exceptional customer service experience
- Demonstrated in-depth knowledge of RH's coffee program to enhance guest satisfaction.
Brand Ambassador and Specialist
Breville
Orlando, FL & Chicago IL
01.2018 - 01.2023
- Oversaw the Orlando region partnered with high-volume luxury retail stores
- Consistently exceeded sales targets by up to 30% through effective team leadership and personalized customer service
- Successfully launched new product lines and drove increased brand awareness
- Implemented visual merchandising strategies to create a luxurious shopping experience
- Successfully up-sold products and Luxe packages to increase revenue.
Community and Hospitality Coordinator (Young Adults Ministry)
Willow Creek Community Church
Orlando, FL
01.2021 - 01.2022
- Designed and delivered training programs to cultivate leadership skills across diverse organizational levels, enhancing team performance and cohesion.
Cafe Beverage Director
The Grand Bohemian Hotel
Orlando, FL
01.2016 - 01.2018
- Curated and executed a comprehensive beverage program that elevated the overall guest experience
- Successfully managed and mentored a team of 14 baristas and servers to deliver exceptional service and maintain a high level of customer satisfaction
- Developed and implemented innovative beverage concepts that aligned with the Hotel's brand and attracted a loyal clientele.
Education
Culinary Arts -
Mid Florida Technical School
Orlando, FL05.2014
Skills
- Customer Service
- Sales and Negotiation
- Event Planning and Management
- Product Knowledge
- Relationship Building
- Leadership Development
- Team Leadership
- Luxury Hospitality
- Training Director
- Staff Scheduling
- Performance Management
- Conflict Resolution
- Operations Management
- Inventory Management
- Cost Control
- Purchasing Director
- Budget Management
- Revenue Generation
- Sales
- Staff Training
References
- Faith Schiller, faithschiller96@gmail.com, 224-800-0890
- Sav Crow, scrow@willowcreek.org, 407-963-2290
- Brandon Sirlos, bsirlos@gmail.com, 850-567-1203
Timeline
Wine Bar and Craft Coffee Artisan
Restoration Hardware
01.2023 - 01.2024
Community and Hospitality Manager (Adult Ministries)
Willow Creek Community Church
01.2022 - Current
Community and Hospitality Coordinator (Young Adults Ministry)
Willow Creek Community Church
01.2021 - 01.2022
Brand Ambassador and Specialist
Breville
01.2018 - 01.2023
Cafe Beverage Director
The Grand Bohemian Hotel
01.2016 - 01.2018
Culinary Arts -
Mid Florida Technical School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
Spanish
Intermediate (B1)
B1
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