Michael J. Brown
Gulf Breeze,Florida
Summary
Accomplished Regional Operations Manager with a proven track record at Murphy Pipeline Contractors, enhancing operational efficiency and client satisfaction. Demonstrated expertise in project management and strategic planning, successfully leading high-profile projects to completion while achieving exceptional profit margins. Skilled in team coaching and innovative problem-solving, consistently delivering projects under budget and improving overall business performance.
Overview
26
26
years of professional experience
Work History
Regional Operations Manager
Murphy Pipeline Contractors
Jacksonville, FL
05.2022 - 12.2024
- Company Overview: Trenchless Utility Contractor
- Overseeing daily operations and ensuring the efficiency of pipeline projects within the region
- Managing a team of professionals and coordinating with various departments to meet project deadlines
- Implementing strategies to improve operational performance and reduce costs
- Ensuring compliance with safety regulations and industry standards
- Successfully led multiple high-profile projects, resulting in increased client satisfaction and revenue growth
- Project development and coordination with municipalities, construction managers and safety teams to ensure smooth and efficient project objectives
- Trenchless Utility Contractor
Construction Manager
Mediacom
Gulf Breeze, FL
03.2020 - 04.2022
- Company Overview: Cable Provider
- Manage 11 employees (10 Coordinators & 1 Supervisor)
- Responsible for all construction related activities in 4 states, Florida, Alabama, Mississippi & Tennessee
- Completed construction to 12,000 new homes
- Managed all recovery efforts and repair for Hurricane Sally & Zeta
- 15-million-dollar yearly construction budget
- Negotiate Sub Contractor pricing agreements
- Meet with Developers, Municipalities, Sub Contractors, on an as needed basis
- Cable Provider
Construction Supervisor
Mediacom
Gulf Breeze, FL
07.2019 - 04.2020
- Company Overview: Cable Provider
- Manage a team of Broadband Specialist
- Utilize Metasolv daily for commercial projects
- Meet with State DOT and Local Municipalities for relocations
- Work with Developers to build plant prior to development project completion
- Approve employee vacation & time sheets
- Conduct weekly calls with team
- Handle employee disciplinary actions
- Cable Provider
Utility Coordinator
City of Charlotte
Charlotte, NC
11.2017 - 06.2019
- Company Overview: Engineering & Property Management
- Work with Project Managers to coordinate the relocations of utilities underground and aerial
- Check UBO for Conflicts
- Schedule Utility meetings
- Build schedules for utility relocations and stay on schedule
- Build relationships with Utilities and Project Managers
- Manage 100 plus projects from design to construction completion
- Collaborate with, Designers, Project Managers and Utilities to identify conflicts and work arounds for all Capital Investment Projects
- Identify cost savings for projects during the design phase
- Projects Budgets
- Engineering & Property Management
Construction Supervisor
Ansco & Associates
Charlotte, NC
12.2016 - 11.2017
- Company Overview: Master Contractor for AT&T
- Manage a team of Field Inspectors
- Ensure that all DOT procedures are followed
- Responsible for billing all AT&T GigaPower for my crews
- Meet with AT&T Engineers and Managers
- Build relationships with City Inspectors
- Resolve customer complaint that cannot be resolved by Field Inspectors
- Conduct Pre-Construction meetings for GigaPower Projects
- Responsible for inspectors following DOT & OSHA procedures
- Safety Inspections and helped run Team Safety meetings
- Master Contractor for AT&T
Field Inspector
Ansco & Associates
Charlotte, NC
07.2016 - 12.2016
- Company Overview: Master Contractor for AT&T
- Manage and oversee the installation of fiber for AT&T GigaPower
- Coordinate and manage all sub-contractors on various projects throughout Charlotte
- Report and bill sub-contractor footage daily
- Resolve all customer complaints and concerns
- Oversee that all sub-contractors work safely and efficiently
- Solve any install concerns with sub-contractors and/or AT&T as it arises
- Master Contractor for AT&T
Wire Technician
AT&T
Charlotte, NC
05.2013 - 07.2016
- Company Overview: Leader in Telecommunications
- Install U-Verse to new and existing customers
- Daily job duties included trouble shooting existing customer service issues, and installation of new cable lines and services to residential customers
- Over 15 years of low voltage experience
- Relieving U-Verse Manager
- Certification in the Installation, Maintenance and Repair, Cable Splicing, Pole Climbing, Bucket Truck Certified
- Safety Course Completed
- Top Performer in customer satisfaction surveys, and work efficiency scores above one hundred percent every month
- Received the Excellent Customer Service Award in April 2014 present by Randy Tomlin
- Leader in Telecommunications
Senior Superintendent
FOUNTAIN ENGINEERING
Miami, FL
08.2010 - 05.2013
- Company Overview: Utility Contractor
- Project Manager for the placement of the Facebook dedicated Fiber Optic Cable Installation in Spartanburg, SC
- Overlooked 28 miles of fiber optic cable that ran to the Facebook Data Center in Rutherfordton, NC
- Bored conduit and then jetted the fiber cable
- Worked with Engineers and Inspectors daily to ensure quality assurance as well as project timeline
- Responsible for product procurement and material distribution for each project
- Utility Contractor
Outside Plant Technician
AT&T
Columbia, SC
03.2008 - 08.2010
- Company Overview: Leader in Telecommunications
- Worked in various positions for AT&T to include titles such as Service Technician, Outside Plant Technician and Project Light Speed Technician
- Daily job duties included trouble shooting existing customer service issues, hanging cabling, cable location, jetted fiber, cable splicing, existing cable repair, and installation of new cable lines and services to residential and business customers
- Over 15 years of low voltage experience
- Certification in the Installation & Maintenance and Repair, Cable Splicing, Pole Climbing, Bucket Truck Certified
- Safety Course Completed
- Top Performer in customer satisfaction surveys, and work efficiency scores above one hundred percent every month
- Leader in Telecommunications
Senior Superintendent
FOUNTAIN ENGINEERING
Miami, FL
05.2007 - 01.2008
- Company Overview: Utility Contractor
- Key Largo Wastewater Treatment Improvement project in Key Largo, Florida
- Managed and supervised a crew of 25 that installed the Air Vac Sewage Systems that ran throughout the city
- Created and maintained relationships with Engineers, Project Inspectors and City Officials throughout the project
- This led to additional work and in which we received three additional phases exceeding, over three million in project value
- Labor planning and development, along with team building and coaching
- Controlled crews and billing for the Master Contract for AT&T in the Florida Keys
- Utility Contractor
Services Technician
AT&T
Columbia, SC
03.2005 - 05.2007
- Company Overview: Leader in Telecommunications
- Worked in various positions for AT&T to include titles such as Service Technician, Outside Plant Technician and Project Light Speed Technician
- Daily job duties included trouble shooting existing customer service issues, hanging cabling, cable location, jetted fiber, cable splicing, existing cable repair, and installation of new cable lines and services to residential and business customers
- Over 15 years of low voltage experience
- Certification in the Installation & Maintenance and Repair, Cable Splicing, Pole Climbing, Bucket Truck Certified
- Safety Course Completed
- Top Performer in customer satisfaction surveys, and work efficiency scores above one hundred percent every month
- Leader in Telecommunications
Outside Plant Technician
AT&T
Columbia, SC
05.1999 - 03.2005
- Company Overview: Leader in Telecommunications
- Worked in various positions for AT&T to include titles such as Service Technician, Outside Plant Technician and Project Light Speed Technician
- Daily job duties included trouble shooting existing customer service issues, hanging cabling, cable location, jetted fiber, cable splicing, existing cable repair, and installation of new cable lines and services to residential and business customers
- Over 15 years of low voltage experience
- Certification in the Installation & Maintenance and Repair, Cable Splicing, Pole Climbing, Bucket Truck Certified
- Safety Course Completed
- Top Performer in customer satisfaction surveys, and work efficiency scores above one hundred percent every month
- Leader in Telecommunications
Education
APT College
01.2015
Bellsouth University
01.2006
Lively Tech Aviation
01.1996
George T Baker Aviation
01.1996
Skills
- Project Management
- Excellence in Customer Service
- Labor Planning and Development
- Project Implementation
- Team Building and Coaching
- Strategic Thinker
- Forecasting
- Expense tracking
- Strategic planning
- Workforce planning
- Staff supervision
- Operational efficiency
- Excellent interpersonal skills
- Outstanding communication skills
- Budgets
Timeline
Regional Operations Manager
Murphy Pipeline Contractors
05.2022 - 12.2024
Construction Manager
Mediacom
03.2020 - 04.2022
Construction Supervisor
Mediacom
07.2019 - 04.2020
Utility Coordinator
City of Charlotte
11.2017 - 06.2019
Construction Supervisor
Ansco & Associates
12.2016 - 11.2017
Field Inspector
Ansco & Associates
07.2016 - 12.2016
Wire Technician
AT&T
05.2013 - 07.2016
Senior Superintendent
FOUNTAIN ENGINEERING
08.2010 - 05.2013
Outside Plant Technician
AT&T
03.2008 - 08.2010
Senior Superintendent
FOUNTAIN ENGINEERING
05.2007 - 01.2008
Services Technician
AT&T
03.2005 - 05.2007
Outside Plant Technician
AT&T
05.1999 - 03.2005
APT College
Bellsouth University
Lively Tech Aviation
George T Baker Aviation
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