Michael Jean
Dallas,TX
Summary
Versatile UX Designer with a background in software development and a passion for film, literature, and travel. Transitioning seamlessly between traditional mediums and digital creativity to deliver innovative, data-driven solutions for a more user-centric digital experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dispatch Operator
Clean Energy Fuels
, Remote
12.2021 - Current
- Served as the key point of contact for drivers, customers, and the company to facilitate effective communication and provide regular updates.
- Tracked fuel deliveries in real-time utilizing GPS and various technologies to ensure adherence to schedule.
- Provided prompt resolutions to address delivery issues like delays and vehicle breakdowns.
Product Designer
Heilind Electronics
Plano, TX
04.2024 - 05.2024
- Engaged in user research interviews to better understand stakeholder needs
- Conducted research on competitive products to gain industry insight and best practices
- Conducted usability tests to analyze user experience for enhancement.
Abutment Design Technician II
Dentsply Sirona Implants
Waltham, MA
02.2018 - 09.2021
- Aligned designs with specific customer needs by reviewing requirements documents
- Utilized VAD to develop 3D models in support of design initiatives
- Adjusted existing designs based on changing regulations
Education
Coding Temple - Software Engineering
Google UX Certificate - UX/UI Design
Pixels and Polygons | Ai Arts Institute - 3D Anima
Alabama State University - Bachelor of Fine Arts
Skills
- Figma
- Figjam
- Hand sketching
- Verbal/written communication
- Team Collaboration
- CAD software proficiency
- HTML5
- CSS
- Stress Tolerance
- Customer Relations
- Data Entry
- Dispatch Coordination
- Route Planning
- Adobe XD
- Miro
- Photoshop
- Illustrator
- Autodesk Maya
- GitHub
- Customer Service
- English
- Haitian Creole
- Detail Oriented
Languages
English
Native/ Bilingual
Haitian creole
Native/ Bilingual
Certification
- Google UX Design - Google
- Full Stack Software Engineer - Coding Temple
- Servant Agile Leadership Masterclass - Tech Fleet
Timeline
Product Designer
Heilind Electronics
04.2024 - 05.2024
Dispatch Operator
Clean Energy Fuels
12.2021 - Current
Abutment Design Technician II
Dentsply Sirona Implants
02.2018 - 09.2021
Coding Temple - Software Engineering
Google UX Certificate - UX/UI Design
Pixels and Polygons | Ai Arts Institute - 3D Anima
Alabama State University - Bachelor of Fine Arts
- Google UX Design - Google
- Full Stack Software Engineer - Coding Temple
- Servant Agile Leadership Masterclass - Tech Fleet
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