Michael Johnson
Pooler,GA
Summary
Punctual and honest Customer Service Clerk with solid background in Unique environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
3
3
years of professional experience
Work History
Cook
Chipotle
06.2023 - 08.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Front Desk Agent
Crunch Fitness
10.2022 - 03.2023
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
Cashier
GNC
03.2022 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Publix
08.2021 - 01.2022
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
Front Service Clerk
Publix
11.2020 - 04.2021
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
- Maintained transaction security by verifying payment cards against identification.
Education
High School Diploma -
Georgia Southern University
No Degree - Criminal Justice
Georgia Southern University
05.2025
Skills
- Cleaning and Sanitizing
- Feedback Acceptance
- Honest and Ethical
- Sweeping and Mopping
- Cash Register Operations
- Customer Transactions
- Active Listening
- Coupon Redemption
Timeline
Cook
Chipotle
06.2023 - 08.2023
Front Desk Agent
Crunch Fitness
10.2022 - 03.2023
Cashier
GNC
03.2022 - 05.2022
Cashier
Publix
08.2021 - 01.2022
Front Service Clerk
Publix
11.2020 - 04.2021
High School Diploma -
Georgia Southern University
No Degree - Criminal Justice
Georgia Southern University
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