Michael Johnson
Houston,TX
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Well-qualified Bar Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Driver
Roadie
Houston, TX
01.2024 - Current
- Operated delivery vehicles safely and efficiently across various routes.
- Managed time effectively to meet tight delivery schedules consistently.
- Maintained vehicle cleanliness and performed routine inspections to ensure safety compliance.
- Developed strong knowledge of local traffic patterns and shortcuts to improve delivery times.
- Communicated effectively with customers to address inquiries and resolve issues promptly.
Driver/Medical Transportation
Uber Technologies
08.2023 - Current
- Performed regular vehicle inspections and maintenance checks, maintaining a high safety standard.
- Maintained accurate delivery records and customer communication, enhancing service efficiency.
- Completed defensive driving and safety training courses, improving road safety awareness.
- Experienced in safely transporting patients to medical appointments while ensuring comfort and timeliness.
- Demonstrated ability to navigate efficiently using GPS and road maps to optimize travel routes.
- Possess a clean driving record with a valid driver’s license adherence to traffic laws.
- Note: I also do Roadie XD (delivery service)
Dispatcher/Broker
Iron Horse Freight Line Inc.
Houston
03.2023 - 08.2023
- Developed and maintained relationships with shippers and carriers to enhance service offerings.
- Managed communication between drivers and clients, providing real-time updates and resolving issues efficiently.
- Coordinated logistics for a fleet of 18+ trucks, optimizing routes to ensure timely deliveries.
- Utilized transportation management software to track shipments and manage inventory levels.
- Implemented cost-saving initiatives that reduced operational expenses by 15% in one year.
- Facilitated negotiations with carriers to secure competitive rates and maintain profit margins.
Machine Operator
UTLX Manufacturing Sheldon
Houston, TX
01.2014 - 09.2016
- Operated and maintained industrial machinery to ensure production efficiency and quality standards.
- Monitored equipment performance, identifying issues and implementing corrective actions promptly.
- Trained new operators on safety protocols, equipment handling, and operational procedures.
- Conducted routine inspections and preventive maintenance to minimize downtime and enhance productivity.
- Collaborated with team members to optimize workflows, achieving consistent output targets.
Education
Associate of Applied Science - Business Management
Alvin Community College
Alvin, Texas01.2020
Skills
Coordinated communication efforts to streamline information flow and support organizational objectives
Analyzed service requirements and formulated detailed planning processes to optimize service delivery
Managed communication between drivers and clients to facilitate smooth trucking dispatch processes
Achieved high levels of driver satisfaction through effective support initiatives Improved operational efficiency by implementing streamlined communication channels for driver assistance Enhanced driver performance by providing targeted training and resources
Achieved significant improvements in delivery efficiency through effective route planning and management Enhanced team performance by implementing best practices in driver routing Drove operational success by optimizing logistics processes to meet customer demands
Analyzed transportation routes and executed necessary adjustments to improve logistics performance
Executed communication equipment operations, facilitating effective team collaboration and information dissemination
Oversaw team operations and provided direction to enhance performance and collaboration
Achieved high levels of driver satisfaction through proactive engagement strategies Enhanced driver retention rates by implementing effective communication practices Strengthened relationships with drivers, resulting in improved operational efficiency
Certification
- HIPPA Certification
- CPR Certification, First Aid Cert., pharmacy gig cert.
- Automotive technician(ACC) completed
LANGUAGES
English
Timeline
Driver
Roadie
01.2024 - Current
Driver/Medical Transportation
Uber Technologies
08.2023 - Current
Dispatcher/Broker
Iron Horse Freight Line Inc.
03.2023 - 08.2023
Machine Operator
UTLX Manufacturing Sheldon
01.2014 - 09.2016
Associate of Applied Science - Business Management
Alvin Community College