Michael Johnson
Jamestown,NY
Summary
Results-driven Production Supervisor with experience in continuous improvement and employee leadership. Proven track record of enhancing production efficiency and reducing waste through effective problem-solving and quality control.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Production Supervisor
Serta Simmons Bedding
Jamestown, NY
09.2000 - 12.2025
- Oversaw daily production operations to ensure timely completion of manufacturing targets.
- Implemented process improvements that enhanced production efficiency and reduced waste.
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
- Streamlined communication between departments, fostering a collaborative work environment for efficient problem solving.
- Supervised ongoing daily production phases.
- Trained and mentored staff on safety protocols and operational best practices.
- Coordinated workflow among team members to optimize resource utilization and productivity.
- Conducted quality control inspections to maintain product standards and compliance.
- Analyzed production data to identify trends and implement corrective actions as needed.
- Resolved issues quickly to maintain productivity goals.
- Managed team of 34 production associates, overseeing productive production processes and meeting all deadlines.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
Quilt Machine Operator
Serta Mattress
Augusta, GA
05.1996 - 09.2020
- Operated advanced mattress manufacturing equipment to ensure quality production standards.
- Monitored machinery performance and conducted routine maintenance to enhance operational efficiency.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Collaborated with team members to optimize production processes and improve overall performance.
- Excelled in working in a piece-work environment. Consistently performed at a 200% or greater level.
Beverage Merchandiser
Onondaga Beverage Company
Liverpool, NY
01.1995 - 03.1996
- Managed product displays to enhance visibility and drive sales effectiveness.
- Analyzed inventory levels to optimize stock availability and reduce shortages.
- Collaborated with sales team to develop promotional strategies for new products.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Highly motivated to meet or exceed all performance targets that were set on a monthly basis.
Assistant Manager
Atlantic A+
Baldwinsville, NY
06.1993 - 01.1995
- Supervised daily operations to ensure optimal efficiency and service quality.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Oversaw daily operations to maintain store cleanliness and organization.
Education
GED -
C.W. Baker High School
Baldwinsville, NYSkills
- Production management
- Continuous improvement
- Materials management
- Employee leadership
- Problem-solving
- Quality control
- Training and mentoring
- Waste reduction
Accomplishments
- Consistently ranked in the top 5 of our organization in regards to meeting our Safety, Quality, Delivery, and Cost Metrics.
- Resolved product issues through collaboration with the workforce to find a solution that not only help us meet our goals but also encouraged employees to actively participate in identifying the concern and finding a viable solution..
- Collaborated with multiple departments within our facility to better utilize our staffing in order to reduce reduce inefficiencies and allow for our staff to gain experience in other work areas.
Certification
- Forklift Certified- 15+ years of experience without an incident.
- Lean Six Sigma Yellow Belt- Process Management International.
Timeline
Production Supervisor
Serta Simmons Bedding
09.2000 - 12.2025
Quilt Machine Operator
Serta Mattress
05.1996 - 09.2020
Beverage Merchandiser
Onondaga Beverage Company
01.1995 - 03.1996
Assistant Manager
Atlantic A+
06.1993 - 01.1995
GED -
C.W. Baker High School