Michael Jones

• Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
• Achieved regional sales targets through effective territory management and relationship building with key clients.
• Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
• Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
• Established strong partnerships with industry influencers to expand brand recognition and drive business growth.

• Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
• Led meetings with internal team members, consultants and contractors.
• Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
• Generated and tracked change orders and other contractual modifications affecting budget and schedule.

• Quote, estimate, schedule and execute daily ready-mix concrete & precast output at two busy ready mix concrete locations in Connecticut.
• Create mix deigns and submit to General Contractors.
• Attend walkthrough on open bid projects, adhere to DOT and blueprint specs.
• Excelling in Vendor and Customer management and service.
• Maximizing company profit. Project management with high attention to detail and execution of project timeline.
• Site supervision of employees.

Achievements & Highlights

Contract Review and Bid Submittal. Review blueprint, requirements, project specs and submit appropriate mixes, precast structures, and structure reinforcement products for small and industrial construction projects while being deadline conscious.

Onsite supervision of projects. Jobsite contact with General Contractor and Subcontractor to ensure appropriate procedures and needs are met.

Excelling in networking and business growth. Gaining new customers and vendors by respect, honesty, and communication, consistency for over 5 years.

Team building employee manager. Promoting employee growth with positive reinforcement and bonus structures to ensure job security within.

• Managed needs of over 1K customers delivering on tight schedules.
• Ensuring loads are secure in Class B vehicle.
• Maintain safe, road-worthy truck for safe efficient delivery.
• Connected with established accounts to offer additional services and solicit referrals.
• Prospected daily for new accounts to build connections and convert leads into sales appointments.

• Increased repeat business using great customer service, problem-solving and conflict resolution skills.
• Stayed up to date on personal inventory and success rates to communicate and collaborate with suppliers.
• Updated product displays frequently according to market changes and company and personal sales goals.
• Maintained relationships with key customers in territory by facilitating ongoing product training and support.
• Maintained positive attitude and diplomacy when dealing with customers and other team members.
• Resolved customers' complaints regarding products or services.