Michael Jordan
Astound Broadband
Salem,NH
1
Certification
20
years of professional experience
Results-driven Sales Professional with over 20 years in business development and sales cycle management. Demonstrates strong leadership in team building and customer relationship management within telecommunications. Acknowledged for multiple sales awards through strategic prospecting and effective communication. Equipped with the skills to drive revenue growth in fast-paced technology markets.
Work History
Territory Manager / Direct Sales Universal
13 Years 6 Months- Generated new business and recurring revenue by identifying and acquiring residential customers within assigned territories, enhancing market presence.
- Developed strategic relationships with property managers managers, leasing offices, and condominium associations to expand market access and increase customer acquisitions.
- Utilized crm tools to track sales activity and forecast pipeline, strengthening customer relationships through timely follow-up.
- Delivered exceptional customer service, resulting in high customer satisfaction, strong referral business, and long term relationships.
Sales Manager/Regional Manager/ Project Director
6 Years 2 Months- Led regional door-to-door sales operations for national telecommunications campaigns, including Verizon and Comcast/Xfinity.
- Recruited, hired, trained, and managed high-performing sales teams across multiple markets.
- Developed sales strategies, coached team leaders, and improved team performance through ongoing training and mentoring.
- Coordinated travel logistics, lodging, and office setup for sales teams, enhancing operational efficiency during campaigns.
- Managed payroll reconciliation and administrative reporting for Comcast/Xfinity, ensuring accuracy and timely processing.
- Managed payroll reconciliation and administrative reporting in partnership with Comcast/Xfinity.
- Oversaw operational planning, resource allocation, and project execution, driving market expansion and supporting organizational growth.
Education
Associate of Arts - Accounting
Accounting/Finance Coursework
Skills
Sales strategy
Customer retention
Customer success and retention
Sales team training
Goals and performance
Relationship building
Certification
Ongoing education/ certification in AI, cloud computing, modern enterprise sales methodologies.
Licenses
Real Estate Salesperson
Massachussets
Timeline
Territory Manager / Direct Sales Universal
Astound Broadband
02.2013 - CurrentRead More
Sales Manager/Regional Manager/ Project Director
Multiple Direct Sales Organizations (Verizon/Comcast Xfinity)
09.2006 - 11.2012Read More
Towson University
Accounting/Finance Coursework
Read More
Essex Community College
Associate of Arts from Accounting
Read More