Michael J. Richards

Sorted and distributed incoming mail documents and packages to individual mailboxes, ensuring timely delivery to recipients.

• Provided excellent customer service and addressed inquiries promptly.
• Monitored product expiration dates, removing outdated items to ensure customer safety and satisfaction.
• Stocked deli items to maintain optimal inventory levels, supporting seamless customer transactions.
• Maintained cleanliness and organization of store displays and shelves.
• Collaborated with team members to streamline daily operations, enhancing overall store efficiency.

• Acknowledged for providing exceptional customer service that enhanced guest satisfaction.
• Assisted guests with inquiries and provided exceptional customer service.
• Engaged guests in conversations, contributing to memorable experiences and fostering a welcoming atmosphere at the park.
• Collaborated with team members to ensure smooth operations during peak hours.
• Delivered customer service for Operations Department by hosting front gate and ushering shows, parades, and special events, ensuring enjoyable experiences for guests.

• Part-time office manager of program developing middle school ethics curriculum.
• Supported general office administration and basic research tasks.
• Helped produce PowerPoint slides and handout material.

• Supervised clerks to ensure orderly and efficient voting during primary and general elections.
• Checked in voters and maintained security of ballots throughout election process.
• Collected election materials, set up voting area to facilitate smooth voting, and returned completed ballots.

• Cataloged and archived educational resources to enhance accessibility for the Episcopal Diocese of Los Angeles.
• Coordinated volunteer schedules and activities for various programs.