Michael J. Robilotto
North Clarendon,VT
Summary
Higher education professional with strong background in improving student residence life and fostering inclusive communities. Known for implementing effective programs and policies that enhance student well-being and overall satisfaction. Reliable and adaptable team player with focus on collaborative success and responsiveness to evolving challenges.
Overview
27
27
years of professional experience
Work History
Director of Residence Life and Housing Operations
Vermont State University
Castleton, VT
12.2023 - Current
- Achieved efficient campus management across five residential locations by leveraging a skilled staff of fifteen professionals and sixty students.
- Optimized operational effectiveness of five residential campuses through leadership of a professional team of fifteen and sixty student staff.
- Enhanced the residential experience across five campuses through effective supervision of a fifteen-member professional staff and sixty student employees.
- Led strategic planning for residence life programs, enhancing student engagement and community building.
- Developed and implemented policies that promote diversity, equity, and inclusion within residence halls.
- Supervised professional staff, providing mentorship and guidance to improve operational effectiveness.
- Coordinated crisis management protocols to ensure student safety and well-being in residential settings.
- Analyzed feedback from residents to inform program improvements and enhance overall satisfaction.
- Managed budget allocations for residence life activities, ensuring optimal use of resources for student development.
- Streamlined administrative processes, reducing paperwork and improving efficiency within the department.
- Established strong relationships with campus security personnel, ensuring a safe living environment through collaborative efforts.
- Managed budget allocations effectively, ensuring optimal use of resources for residence life programming and staffing.
- Apply predictive modeling of housing needs and trends to inform revenue and occupancy projections with other university stakeholders.
- Demonstrate inclusivity and provide excellent customer service in all modalities, including in-person, telephone, e-mail, video call, live chat, texting, etc..
- Oversee student housing operations, including policy review and revision, room selection and placement, damage billing, and general student housing services.
- Mentored professional staff members in their career development by providing ongoing feedback and opportunities for growth.
- Prepared and administered budgets for a campus system with 1100 residential students.
- Established a relationship with St. Michael's college to house student from our Williston campus
Director of Housing Operations
Vermont State University
Castleton, VT
02.2023 - 12.2023
- Directed strategic planning initiatives across five residential campuses to optimize housing services.
- Managed budget allocation for housing projects, optimizing resource utilization across departments.
- Managing and monitoring residential facilities and physical spaces on multiple campuses. Including off site apartments in Rutland Vermont for our Castleton Campus.
- Kept accurate records of charges on students' accounts and tracked room charges, meal charges and damage charges.
- Oversaw housing office systems and implemented improvements to web-based housing occupancy management system for better occupancy tracking.
- Develop and modify services and programs in accordance with institutional objectives and student needs.
- Identify, design, implement, assess, and continually improve data-informed student success initiatives and processes that are inclusive and equitable.
Director of Residence Life
Castleton University, Castleton VT
Castleton, VT
08.2009 - 02.2023
- Provided data management for all residential students and implemented eRezlife housing operation software for all residence life and housing operation services.
- Responsible for all Housing Operations, including managing student billing of rooms, meal plans, damages, coordinating purchase of new equipment, furnishings, annual equipment inventories and room assignments.
- Implemented single room housing options on campus for alternative revenue for the University.
- Oversaw eleven on-campus buildings consisting of 900+ students, and one-off-campus apartment building consisting of 39 beds.
- Administered student satisfaction and learning outcome surveys.
- Planned and conducted training programs for residence life, housing operations, and staff meetings on a weekly basis.
- Administered the conduct process, related recordkeeping and corresponded with students and other staff members.
Director of Residence Life
Eckerd College, St. Petersburg FL
St. Petersburg, FL
07.2007 - 07.2009
Assistant Director of Residence Life
Eckerd College, St. Petersburg FL
St. Petersburg, FL
08.2005 - 07.2007
Volunteer
AmeriCorps Member-Habitat for Humanity International - Collier County, FL
Collier County, FL
09.2004 - 06.2005
Volunteer
AmeriCorps Member-Athletes in Service to America - Eckerd College, St. Petersburg, FL
St. Petersburg, FL
09.2003 - 05.2004
Residence Hall Director
Morrisville State College, Morrisville, NY
Morrisville, NY
08.2001 - 08.2003
Director of Student Activities
Cazenovia College, Cazenovia, NY
Cazenovia, NY
05.1999 - 08.2001
Education
Master of Public Administration - Public Administration
Norwich University
Northfield, VT06-2008
Bachelor of Professional Studies - Business Management
Cazenovia College
Cazenovia, NY05-1999
Skills
- Student engagement
- Innovation and creativity
- Crisis management
- Inclusive Practices
- Collaboration and networking
- Assessment and evaluation
- Teamwork
- Budget Management
Affiliations
NEAUCHO
CAMPUS INVOLVEMENT
- Emergency Operations Team-Vermont State University
Timeline
Director of Residence Life and Housing Operations
Vermont State University
12.2023 - Current
Director of Housing Operations
Vermont State University
02.2023 - 12.2023
Director of Residence Life
Castleton University, Castleton VT
08.2009 - 02.2023
Director of Residence Life
Eckerd College, St. Petersburg FL
07.2007 - 07.2009
Assistant Director of Residence Life
Eckerd College, St. Petersburg FL
08.2005 - 07.2007
Volunteer
AmeriCorps Member-Habitat for Humanity International - Collier County, FL
09.2004 - 06.2005
Volunteer
AmeriCorps Member-Athletes in Service to America - Eckerd College, St. Petersburg, FL
09.2003 - 05.2004
Residence Hall Director
Morrisville State College, Morrisville, NY
08.2001 - 08.2003
Director of Student Activities
Cazenovia College, Cazenovia, NY
05.1999 - 08.2001
Master of Public Administration - Public Administration
Norwich University
Bachelor of Professional Studies - Business Management
Cazenovia College