Summary
Overview
Work History
Education
Skills
Timeline
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Michael Junko

Southington

Summary

I am an ambitious, goal driven, relationship-oriented professional who is truly focused on growing the customer base, and coaching a team to their full potential . My successes are a direct result of individualized coaching and strategic execution in order to grow our people and grow the business. Team Engagement and Client Satisfaction are the Cornerstones of my approach.

Overview

4
4
years of professional experience

Work History

Director, Community Banking Center Manager

Webster Bank
07.2024 - Current
  • Manages a 121 million dollar Community Banking Center
  • 100 percent Client Satisfaction score Quarter to Date with an all in score of 91
  • Banking Center currently leads the region in Community Mortgage Officer engagement for MMCT lending referrals.

Store Manager A.V.P

TD Bank NA
08.2022 - 07.2024
  • Achieved highest regional overall production in checking, savings, credit card and digital services through ongoing relationship building in Quater 1 of 2024.
  • Managed a team that was in the top quartile for each respective position when compared with their peer group.
  • Collaborated with a Panel of Store Managers and Regional Operations Officers to revamp learning pathways for ongoing training and development of Store Leadership.
  • Achieved first place regionally in Wealth Referrals through active Client Account Reviews.

Assistant Store Manager

TD Bank NA
05.2021 - 08.2022
  • Actively mentored new in seat Assistant Store Managers in the Region.
  • Collaborated with Store Manager Group to drive digital results as the regional digital champion.
  • Successfully mentored 3 team members to achieve promotions in Retail Banking as well as to the Role of Financial Advisor.

Education

Certificate - Banking

CT School Of Finance And Management
Farmington CT
04-2024

Certificate - Table Games Dealer

Certificate of Completion of Blackjack School
Harrah's Lake Tahoe CA
07-2007

Associate of Arts - Music

Naugatuck Valley Community College
Waterbury CT
01-2007

Skills

  • Leadership
  • Individualized coaching
  • Relationship Building
  • Public Speaking
  • Communication
  • Team Building
  • Thrives in intense situations

Timeline

Director, Community Banking Center Manager

Webster Bank
07.2024 - Current

Store Manager A.V.P

TD Bank NA
08.2022 - 07.2024

Assistant Store Manager

TD Bank NA
05.2021 - 08.2022

Certificate - Banking

CT School Of Finance And Management

Certificate - Table Games Dealer

Certificate of Completion of Blackjack School

Associate of Arts - Music

Naugatuck Valley Community College

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