Michael Karas
Austintown,OH
Summary
Adept at streamlining operations and enhancing team performance, I leveraged my attention to detail and teamwork skills in Consumer Lending at Premier Bank to significantly improve document processing efficiency and accuracy. Skilled in Microsoft Excel and customer service, I consistently exceeded monthly targets by optimizing data entry and quality control processes, contributing to the company's reputation for excellence. I have and maintain positive relationship with dealership F&I's and coworkers.
Overview
32
32
years of professional experience
Work History
Indirect Auto Processor/Funder II
Premier Bank
11.2005 - Current
- Insure dealerships sent in necessary documents.
- Input needed information into system (Loans PQ)
- Calculate bonus and reserve to be paid to dealerships.
- Complete, upload, and mail documents to customers.
- Upload dealership documents into system (Loans PQ)
- Book and fund deals, confirming correct amounts in ACH.
- Track monthly bonus to be paid to F&I's.
- Calculate end of month production numbers.
- Complete all tasks effectively in a timely manner.
- Back up Direct Vender Orders and Post-Closer positions.
- Support other team members, contributing to overall team success.
Store Manager
Wendy's
03.1993 - 09.2005
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Scheduled employees staying within allotted amount of hours and employee availability.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
Vocal Music & Business Management
Youngstown State University
Youngstown, OHHigh School Diploma -
Austintown Fitch High School
Austintown, OH06.1984
Skills
- Attention to Detail
- Teamwork and Collaboration
- Data entry experience
- Multitasking and Organizing
- Quality Control
- Employee Training
- Document Review
- Microsoft Excel
- Supply Ordering
- Customer Service
Timeline
Indirect Auto Processor/Funder II
Premier Bank
11.2005 - Current
Store Manager
Wendy's
03.1993 - 09.2005
Vocal Music & Business Management
Youngstown State University
High School Diploma -
Austintown Fitch High School
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