Michael Kelly
Gillette,WY
Summary
Dynamic business leader with a proven track record at AV Tech, adept in operations management and customer relations. Excelled in project management and team leadership, significantly enhancing client satisfaction and repeat business. Skilled in inventory management and direct sales, demonstrating a strong ability to drive results and foster team collaboration.
Overview
13
13
years of professional experience
Work History
Owner
AV Tech
10.2017 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Install and troubleshoot audio and video systems
Installer/Salesperson
Soundworks
02.2011 - 10.2017
- Inspected installations to check for functionality and maintain customer satisfaction.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed Audio/Video systems in shop and on site for clients
Education
GED -
Carbon County
Rawlins, WYSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Project Management
- Operations Management
- Business Management
- Business Planning
- Project estimating
- Staff Management
- Marketing
- Sales management
- Customer Service
- Decision-Making
- Teamwork and Collaboration
- Team Leadership
- Effective leader
- Inventory Control
- Inventory Management
- Business Leadership
- Inventory Tracking and Management
- Direct Sales
Timeline
Owner
AV Tech
10.2017 - Current
Installer/Salesperson
Soundworks
02.2011 - 10.2017
GED -
Carbon County
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