Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
WSET level II
Timeline
Generic

Michael Khamis

Aliso Viejo,CA

Summary

Energetic, enthusiastic and ready to be part of a growing team of salespeople to lead your company into a bright and profitable future.

Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Chain Sales Representative

Riboli Family Wines Of San Antonio Winery
02.2020 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Service Lead

BEVERAGES AND MORE
01.2009 - Current
  • Strong leadership presence, while ensuring that all customers receive good service and quality merchandise.
  • Prepare, construct and maintain wine, beer and spirit displays according to merchandise calendar.
  • Sustain accurate inventory levels based on client needs and purchasing trends.
  • Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory and follow up with customers.
  • Utilizes company tools to diagnose opportunities and develops action plans to improve performance.
  • Proactively advises customers about special promotions and offers generating additional sales.
  • Regularly communicates with Store Manager to discuss strengths, opportunities and trends in business.
  • Coordinate wine tastings for weddings, corporate events and private parties.

Owner, General Manager

TONY'S SEA LANDING
01.1995 - Current
  • Own, manage and market a seasonal snack bar at Lake Mission Viejo.
  • Staff recruitment, interviewing, hiring, training and performance evaluation for 30 employees.
  • Adhere to health department and ensure compliance with alcoholic beverage regulations.
  • Experienced in operations management, sales, budget development, staffing and cost control.
  • Trained service staff to enhance customer service and increase profits through suggestive selling.
  • Immediately addresses all concerns, complaints and questions from customers.
  • Control costs and expenditures through detailed analysis of purchasing and inventory.
  • Well developed communication skills demonstrated through successful interaction with customers and staff, production of written sales and budget reports and projections, and the ability to establish and maintain professional relationships.

Education

Associates Degree - General Studies

Saddleback Community College
Mission Viejo, CA

Skills

  • Product Knowledge
  • Strong Customer Focus
  • Manage Multiple Priorities
  • Collaboration
  • Attention to Detail
  • Inventory Control
  • Organizational Skills
  • Problem Solving
  • Consistently Meets Goals
  • Relationship building

Accomplishments

  • Ranked #1 in Chain Division for 2021.
  • Supervised team of 26 staff members.
  • Hosted over 96 Wine tastings a year.

Certification

  • WSET Level 2 Award in Wines and Spirits
  • ServSafe Food Handler Certificate

WSET level II

Wine Sprits Educational Trust Clases with a master sommelie.

Timeline

Chain Sales Representative

Riboli Family Wines Of San Antonio Winery
02.2020 - Current

Service Lead

BEVERAGES AND MORE
01.2009 - Current

Owner, General Manager

TONY'S SEA LANDING
01.1995 - Current

Associates Degree - General Studies

Saddleback Community College

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Michael Khamis